Room Attendant (Former Employee) – Kilmarnock – 1 November 2017
A typical day was team gathering in the linen room and waiting for everyone to arrive before being given list of rooms by housekeeper.Then you would attend the linen closet closest to your first room and pull out work trolley with all your items such as teas coffees milks linen towels to replace in rooms.Also grab linen bag for dirty linen.usually around 25 min per room for a double,longer for family rooms.cleaning empty bins replenish tea etc.Strip beds .Make beds.dust.clean bathroom to high standard.hoover.Tea break around 10.30 then back to finish rooms.end of shift restock linen trolley and tie up linen bags.Put bins out.Washing machine goes on for cloths.Then keys go back before swiping and signing out.
rewards for being best on trip adviser.
Difficult to get to if you dont drive, Hanging around waiting sometimes for rooms to vacate as checkouts at 12, Dont know when you will finish due to 12 oclock checkout.
chamber maid room attendant (Former Employee) – Manchester – 12 October 2017
friendly staff and good company to work for but not enough staff for all the work plenty of overtime and good training and discounts offers.they train and look after there staff well they give you the chance to progress to other jobs around the hotel but hard work for a room attendant
Room Attendant (Former Employee) – Scotland – 25 July 2017
Great place to work shifts always fair and wages also fair, only when quiet sometimes you don't get your hours, only reason for leaving was because I was pregnant and unwell otherwise would still be here.
Room Attendant (Former Employee) – Edinburgh City, City of Edinburgh – 26 June 2017
I found the the job interesting and hardworking and was met by helpful staff who were very involved with their jobs. I found the job hard but rewarding as a fully finished room ready for the next customer was very satisfying.
Room Attendant / Placement for 26wks (Former Employee) – Glasgow, KY – 20 October 2015
The most awfully run Hotel. The Management offer thier staff out of hours cash in hand money, which is illeagal. The hygiene standards were atrousciuos, no gloves were used whilst cleaning took place handelling chemicals and bleach products. The staff had no work life and balance. salary was minimum wage and the staff were over worked under pressure to suit the manangeress.
There was no safety measures in place when handelling chemicals.
room attendent (Former Employee) – telford eston way – 5 October 2015
typical day at work would be sign in collect cart make sure its full and as everything you need on it collect rota to see what rooms i need to clean redo beds fresh clean sheets and towels clean all bathroom make sure clean cups and glasses and tea coffee sugar is available the hardest part of the job was shouting room service and taking a chance that no one was in rooms and i enjoyed the cleaning part
Room Attendant (Former Employee) – Bingley – 9 September 2015
A typical day at Premier Inn included an informal staff meeting at the beginning of each day to decide which members of staff would attend which rooms. We would then have to organise the materials and stock list that would be required to attend the rooms that were allocated to us. Throughout the shift we would have to attend customer rooms, fulfilling any customer requirements and meeting the high standards that Premier Inn has in place.
The most important things I learnt whilst working for Premier Inn is having the responsibility to represent the company's image. This involves wearing the allocated uniforms and adhering to a strict code of conduct including how you should treat customers, as well as health and safety procedures. I also had the responsibility on a few occasions to train new members of staff since I was considered to be one of the most productive workers by the end of my employment.
The management at Premier Inn was very professional and very caring.
The same can be said for my co-workers. Once everybody started their shift, everybody knew what had to be done for the day, and they did so to the best of their ability.
The hardest part of the job was the physical demands and time management. Having to "turn around" large hotel rooms in an extremely short period of time was a difficult task to achieve early on, but with the continuous support of management and co-workers, you will soon find your rhythm.
The most enjoyable part of the job was the satisfaction of customers who would complement you on the rooms that you had just made up for them. Additionally,more... interacting with customers on a personal level was also very enjoyable.less
Room attendant (Current Employee) – Worcestershire – 3 September 2015
I have been with the company since April 2015,having transferred from quite a sister hotel not far away. There is definitely a them and us culture within the hotels and if your face doesn't fit,things can become very difficult, staff don't stay very long.
Most of the management are un-caring, lazy and have no idea about employee relations. The upstairs staff are great but most of the downstairs are stuck up, know nothing about leadership and very inexperienced. Find a decent job because I need too.
Long hours, rota changes at short notice, always wrong, dreadful and unapproachable management
Room Attendant (Former Employee) – London, ENG – 5 July 2015
When I was working there, I cleaned the hotel rooms. The salary was always different: when I had so much rooms, I got so many salary etc. Sometimes I did not have day off for two weeks, and my bosses was always so rude to us. I month before I left, my colleague gave her notice, and her notice period was 7days, but my one was two weeks, so it was not really fair to me.
Room Attendant (Current Employee) – Ross-on-Wye – 18 August 2014
Start work by making sure I have everything on my Trolly and everything I need to do my job to my full ability. always to stay focus on the job in hand. the hardest part of this jo b is keeping to the time given as it isn't always doable in the time that is expected.... it's very tiring and physical. Knowing that when you are done that you have done a good job and you have achieved it on your own. Management will help to push you to achieved your goals in your job.
premier inn was great to work for when a good teaam of staff were there at work with you, there is no working flexibility , altho the hand book states if a single mum meets the criteria its available, management is hard to progress to after 7 years of working in premier inn in all departments still no recognition of this