Chambermaid/Waitress (Former Employee) – Manchester, Greater Manchester – 15 November 2017
on a typical day working in the premier inn environment i would have stock on my trolley from the day before from my last shift as after each shift we had to restock for the next morning as it saves time. i would then go to staff meeting room and wait for my manager to give me daily duties which would be room attendant list with about 16-18 departures for an 8 hour shift. i would then go to reception to check on departures list to see who had vacated there room ready to be cleaned for the next guest. the job role would be me to start from the door as you walk in and work my way around the room finishing in the bathroom to then hoovering the floors and then leaving the room clean and tidy ready for my supervisor to then check my room on cleanliness for the next guest to arrive.
chamber maid room attendant (Former Employee) – Manchester – 12 October 2017
friendly staff and good company to work for but not enough staff for all the work plenty of overtime and good training and discounts offers.they train and look after there staff well they give you the chance to progress to other jobs around the hotel but hard work for a room attendant
Cleaner (Former Employee) – Manchester, Greater Manchester – 1 September 2017
Fantastic staff who helped me a lot in the working environment which i wasnt used to at the time. A typical day at work would be cleaning the rooms, working at reception and just tasking orders from staff. Management was also fantastic by helping me learn so much and treating me well under the team that worked there. The hardest part of the job was to keep the motivation up when cleaning rooms because it was quite draining and hard but i got through it. The most enjoyable part of the job was working with the team.
Bar and Restaurant Assistant (Former Employee) – Manchester City Centre, Greater Manchester – 17 July 2017
There are very few opportunities for progression, and generally any progression that you are promised takes an awfully long time, even to take baby steps. Company can come down hard for simple things, and management will often go over their staffs heads to make themselves look better
Modern technology, friendly guests, cross-training
Receptionist (Former Employee) – Manchester, Greater Manchester – 1 March 2017
Amazing and helpful management. i learned how to deal with customers. Busy place always something to do. It was my high school work experience. As a receptionist i had a lot of contact with customers and i learned how to greet them and help them. as a Housekeeper i have learned how to work as a team, and how to keep up the high hotel standard.
fun work place great people iconic brand hotel comfort ideal great trend setters
Assistant Chef (Former Employee) – Manchester – 26 August 2016
A great day at work fun workplace to be great team members made great friends i learned about the brand itself and what they strive do for their consumers. i learnt what it takes to be a key member of staff.
Free breakfast and beverages such as tea and coffee
Receptionist (Current Employee) – Manchester, ENG – 29 October 2015
Poor pay Bad management Unsociable hours No respect For the pay you are given you are left as a lone worker to run the hotel and can be on duty till after 11pm and back on duty at 7am you are given 15 minutes break on an 8 hour shift
reception / administrator (Former Employee) – sale Manchester – 1 December 2014
I worked at touch base meetings part of Whitbread a small part of there company dealing with meeting and events for companies.
I had reception admin position fab job..hours were brilliant 7.2 or 2.7 mon Fri no weekends bank holidays they are situated next to the premier inn hotels so you cross sell accommodation as well.
Worked there for 7 years..and whilst 6 years were brilliant the last year wasn't so good. 2009 was bad year made no money as recession hit we were pressured into chasing companies to use facilities hard sell..literally sales sales which I hated..eventually the sites new manager started pressuring us in other words trying to get rid of us..redundancy hit us..it was either sign new contact be paid weekly no bonus no more 32 days holidays work weekends for lower pay hence why me and my co worker and cleaners took the redundancy package...
In other words they wanted us to cover at hotel or restaurant to work long hours if the meeting centre was quiet..im an office girl not a pub girl !!
This company only care about themselves now the touchbases are academies now and the staff that stuck by managers are still there..its a cliche company and only employ there friends and most managers are kids!! Avoid .put it this way my dear friend I worked with passed away..my friends who were cleaners both unemployable now as both suffer illness since this company and me I'm.in and out of jobs since this is now 5 years.im 43!
hours no weekends long holiday entitlement (then)
changing contracts expected to go extra mile.clique staff.redundancy
Receptionist (Current Employee) – manchester area – 9 September 2014
If i had a choice i would not work for them. If you are over 30 ish you have no chance of climbing the ladder. Nearly all the "managers" are kids and have their best mates working with them, therefore creating a clique and making life hard for other members of staff. I have worked for PI for 7years at numerous sites and never been offered a chance to climb the ladder and i did ask, a lot. I was 48 when i started with a lot of working life left.
Whitbread - Reception Shift Leader (Current Employee) – Manchester – 12 June 2014
Interacting with guests is the best and most challenging part of the job. Managing a small team. Loyalty of team is what gets you far. There are phone calls, emails, letters and guests to deal with. Never bored and always busy. It is amazing to see a guest leave happy after an overnight stay.
Lead receptionist (Former Employee) – Manchester – 17 May 2013
I have worked in many premier inns and I can't fault them, you do have to get Used to shift work but it's great working with general public and you make good friends with your workmates and you can easily transfer to other sites if you fancy working in a different town