Housekeeper (Former Employee) – Edinburgh, City of Edinburgh – 13 October 2018
Remove all rubbish - replacing any refreshments full linen change, new fresh bed made with any special request E.g cot in room etc... Clean and dust & hoover everywhere; dust headboard skirtain boards, window ledge all surfaces to be cleaned thoroughly, including the bathroom (sometimes a bath or sometimes shower depending on which floor.) replace all towels/ shine all chrome and mop bathroom before hovering the full room to a high comfortable standard.
Premier inn was full of different cultures and was always team work within the housekeeping staff!
Always someone to help (supervisors) on busy days or short staff days.
Having a lot to clean when room is really messy in the required 24 mins
Team Member (Former Employee) – Edinburgh, City of Edinburgh – 1 August 2018
I stayed for a year at the premier inn becoming a HK supervisor first and then after a year moving to the ground floor.Housekeeping didn't have enough hours and they were forcing us to finish rooms until noon or 1 pm although we started cleaning at 9 am.Impossible!They wanted us to force housekeepers to clean faster they didnt care about high standards the only thing they wanted was to save money for the company!Ground floor experience was poor.I decided to move there for enhancing my cv but I barely had 2 shifts at the desk, the rest was breakfast and split dinner shifts.Trying to evolve didnt have any result as they have their people and their favorites from the head offices so the managers knew who was to become duty manager or assistant operations manager so I didn't stood a chance!We didn't have breaks only a 20 minute on early shift that they were deducting from payment as they were giving us breakfast..Some times the buffet was empty because breakfast was busy and people were eating everything so nothing was left for stuff kitchen didnt want to cook for us extra.Avoid there are better hotels like Apex or even smaller chains..
Waitress (Former Employee) – Edinburgh – 30 June 2018
I worked here while I was 17/19 and I had many challenges through poor management to poor shift patterns and the wage isn't ideal either. I wouldn't recommend for those who want a happy work/life balance.
I assisted the Maintenance Manager (Former Employee) – Edinburgh – 20 September 2017
I participated on the JET Plus programme through a school placement in one of the flagship new hotels in Princes Street, Edinburgh. I assisted the Maintenance Manager in his routines around preventive maintenance and in the general care and upkeep tasks which ensure smooth operations in a successful hotel. I gained experience in essential jobs including:
• Equipment break downs and accidents in the rooms and public areas of the hotel. • Inspections of equipment throughout the rooms, kitchens and bar areas.
Room Attendant (Former Employee) – Edinburgh City, City of Edinburgh – 26 June 2017
I found the the job interesting and hardworking and was met by helpful staff who were very involved with their jobs. I found the job hard but rewarding as a fully finished room ready for the next customer was very satisfying.
Night Receptionist (Former Employee) – Edinburgh Royal Mile – 25 April 2017
I have worked at hub by Premier Inn as a Night Receptionist for 8 months and left becaue I found I job related to my interests. I loved working there because it's a nice new hotel. You meet people from everywhere. It's high tech makes it really easy and once you learn the job it's easy and ongoing.
You can talk with the managers if there is any problem and they actually try to help you . Had a lot of fun whilst working and hours were always the same (23 to 7) so could plan the day in advance.
If you need a day or holidays they do their best to give them to you.
If you work hard you have options to improve and promote. It´s a busy hotel but no two days are the same.
I would definetly go back .
The Team, Easy Job, Good atmosphere
No meals on duty and not good food anyways, Hard to get cover for night shift specially to go to team parties, Our job wasn't very considered as we didn't have as much guests
Night Receptionist (Former Employee) – Edinburgh City, Midlothian – 25 January 2017
Busy night with checking in guest from whole the World, great customers during Weekend. I learned to listen the guests and service them with the high standard .It made me happy when they left my desk with smile ;)
Waitress and Reception (Former Employee) – Edinburgh – 3 November 2016
i never enjoyed working at the premier inn, i was forced to do things like cut up boxes that hold flavoured tea bags and work by myself on my very first day, although they give a free breakfast to staff after the breakfast times are finished i would not return
Ground Floor Team Member (Current Employee) – Edinburgh – 4 August 2016
Depending on whether you have a good management team will make all the difference. My OM is wonderful and encourages you to do your best but the AOM does not, the procedures are good to learn to keep things tidy and give good service but as much as they say its easy to progress, the real limiter is the availability of those higher jobs.
Free food and good people
long hours, likely to work hard hours i.e. finish 11pm back at 7am
Receptionist/Administrator (Current Employee) – Edinburgh – 20 April 2016
shift work, early shift start at 7.00 to 15.00, late shift 15.00 to 23.00 ad night shift 23.00. A large team working along with house keeping also we have a restaurant helping covering breakfast and dinners
Job application (Former Employee) – Edinburgh Park – 20 April 2016
Although I applied through their staff on facebook , it should be their duty to reply ASAP and the fact that they lied and said apparently my C.V attachment couldn't be viewed , THEN lied and said they replied asking me to re send it , I got nothing? Few other people were waiting for their call after apparently them trying to phone but nobody answered , we have waited for replies. How do you expect to get good staff if your staff are NOT organized . Don't know if I'm good enough for this company anyway so never going to apply in the future
Night Porter (Former Employee) – Edinburgh – 28 March 2016
Learned how to deal with difficult situations and helping people, spent a year in housekeeping learning how to clean rooms and, make beds. As a night porter I had to learn COSSH and Fire awareness plus trip and slip hazards, doing security walks of all the hotel, and cleaning and mopping the ladies and gents toilets and front of house, cleaning vacuuming and mopping the bar.
Housekeeper (Current Employee) – Edinburgh – 24 March 2016
the day starts always the same way cheeking the trolleys, coffee and start cleaning rooms the co-workers are nice very different people like me the management they are young people but they get there and they are nice too i dont know the hardest part of the job but the good is listening the guests saying nice things about the rooms
House Keeper (Former Employee) – EDINBURGH – 3 February 2015
I like to clean and this gave me a good chance to meet all kinds of people and help other when they needed it always have a smile on you'r face and be kind to other, co-workers all worked together to help out managers always said thank you for you'r hard work and every month you had a chance to be employee of the month and i was lucky to get employee of the month and mad me very happy my photo was on the wall,
Waitress (Former Employee) – Edinburgh, SCT – 1 December 2013
I started work there when i was in 5th year seniors and as a summer job it was very good. The money was excellent as well as the time i was working. However the management team were not good with my wages as i never got paid for 2month while there and i had to go get it sorted. I also didnt get trained up properly when i started which meant i had to as what my role was continuously which was difficult.