Housekeeper (Current Employee) – Mansfield – 8 March 2018
Being a housekeeper at Premier Inn is hard work. It can take several months to be able to clean a room in the allocated time to a high expected standard. I found the job physical, but enjoyed the hard work and satisfaction. Management, Head Housekeepers and my colleagues were really helpful, friendly and hard working.
Good benefits, work school hours, can request days off
Min wage, weekend work, can be short days in winter, long days in summer
Duty Manager (Former Employee) – Walsall, West Midlands – 6 March 2018
This company does not offer enough promotional opportunities. Require flexible hours that suit the company and not you. Before apply be aware of the allocated hours as they will eat into sociable hours.
Bad management, never seemed to be enough staff wages were always incorrect. Training no one seemed to check if you had done your training. The manger hid away in the kitchen as things were going wrong out front.
Typical day was half the shift too little to do and the other half too much to do, depending whether you were on the early or late. The rota was unfair as it was supposed to be shared between 3 of us, my colleague had all mornings and got out of work on time, I had 6 months of late shifts and always going over my time and regularly finishing between Midnight and 01:00 in the morning when my shift finished at 23:00. Too few staff on shift during busy periods and loads of staff in when the senior managers were running the shift. Senior Managers hardly left the office and only came out to criticize. All training was self taught and with no validation from the managers.
cold left over breakfasts
Bad managers, poor planners, low pay, high management expectaion
Nights Receptionist (Current Employee) – Liverpool Albert Dock – 1 March 2018
The benefits for working at the Premier Inn are great. Management doesn't really understand the effects of mental health vary from person to person and don't really show any sympathy when you have an episode. Its the type of job where you either love it or hate it. I started to like it, until the management changed that and now, I am unhappy working there. Everyone is different, so, don't take my word for it. It's up to you to make up your own mind about it.
Receptionist (Former Employee) – Petersfield – 27 February 2018
Considering you are first point of contact, I found there was not enough to do and found the time went so slowly. I feel as though I could have been trained better and that the person training me at the time did not actually want to be there therefore rushing everything and not giving me the training I really needed.
Bartender/Waiter (Former Employee) – Earls Court – 23 February 2018
I had an enjoyable time working there and learnt a lot from my peers. I got this job through college work experience, and was given a job three days into a weeks work experience. Out of the four people who had work experience at the same time I was the only one offered a permanent role. Due to having a proactive attitude towards a job.
The longer I was there the more responsiblitiy I was given. I stopped working there as the hours started conflicting with my studies.
[Housekeeper] / Premier inn (Former Employee) – Caerphilly – 22 February 2018
i really enjoyed it i had to make sure that the rooms were ready for the guests to arrive by making sure that the rooms are clean and tidy and make sure they have the right amount of tea coffees cups and glasses as well. the management was really kind and helpful as well and they were really nice to talk to and got along with
Reception (Former Employee) – Ulverston, Cumbria – 19 February 2018
Started at the new one in ulverston. Part of 30 new starters. After two three weeks I left, so had over 10% of the original 30 I was picked at and could never do anything right for my manager. We were TOLD to do things instead of Asked! The contracts suck too as you can't have another job along side it. Last minute staying too almost every shift I did. God help anyone with kids or commitment