I worked as a receptionist at Power league. As it was a sports centre, I assisted with organising and
coordinating football leagues and tournaments. This job also involved:
Directing guests and routing deliveries and courier services as we had big food and drink
Answering and managing incoming and outgoing calls while recording accurate messages,
alongside email enquiries.
Maintaining a clean reception area, including reception and associated areas
Taking bookings for children's birthday parties, hiring external coaches, and organising the overall
party experience, by setting up the function room and overseeing the smooth operation of the
It was a fun environment to work in as you would interact with new and old customers every day.
I would say the hardest part of the job was having to deal with difficult customers and thinking of solutions to help them in the best way possible. Although challenging, very satisfying when you received good customer feedback.