Postal Assistant (Former Employee) – Leeds – 30 June 2017
Great place to work with comprehensive safe systems of work guidelines,regular training updates and good channels of communication between departments and management.
Working in a skeleton three person night team meant we were expected to perform each of the three roles which ensured a varied working week and a level of trust as an error from any of us could result in a longer working night for us all. This inter-dependance did result in a very close knit team and an atmosphere that could make a night quite entertaining.
A high level of accuracy was paramount and therefore it was crucial you developed a method of working that was both thorough and accurate.
Working five nights a week from Monday to Friday was the most difficult aspect of the job,weekends could,on a bad week,feel non existent.
Pay, leave allowance, training, job security and working environment.
Postal Officer (Former Employee) – Swansea, Swansea – 20 June 2017
Enjoyed the work, loved creating forms to help my daily job. Covered a lot of different duties preformed in the unit. Arranged a lot of the social events for work colleagues. Also arranged charity events.
Branch Manager (Former Employee) – London Borough of Haringey, Greater London – 19 June 2017
My responsibilities include, leading and managing a staff team of eleven to drive sales performance whiles offering excellent customer service. The branch offered a range of services in line with it's layout. It contained a main counter area, a bureau de change position, a financial services office and a self service area for customers to handle their transactions without staff assistance. The most enjoyable part of the job was to understand and assist customers with their queries and problems.
frequent in- house coaching/ job training for all staff
Customer Service Consultant (Former Employee) – Kettering, Northamptonshire – 13 June 2017
it was a well paying job but you need to be able to work long days and switch off when your home otherwise it will all get too much. Not enough staff on so long queues of angry customers and managment still expect you to flog insurances when customers are angry or if they just want a single stamp.
3 Breaks, Great Money, Additonal Hours available
Long Queues, Not enough Staff, Pressure to sell, Poor Management
Team Leader/Delivery Driver (Former Employee) – London, Greater London – 12 June 2017
Colleagues at work makes it easy to want to be at work, learnt a lot about life talking to colleagues of different life stories. The managers makes the work sometimes difficult by not been easy to work with. The only hardest part of the job was the driving and getting a parking space to carry out your cash deliveries. I certainly enjoy the reward of making customers happy after and see there reactions.
Post Office Assistant (Former Employee) – Southampton – 7 June 2017
i really enjoyed my time working at bitterne post office, i learnt loads of new concepts that i can use in day to day life. also my boss and colleagues were all so lovely and i hope that its maybe possible to go back there one day.
Customer Service Advisor/Counter Clerk (Former Employee) – Harol Hill Rockford – 3 June 2017
Loved my time there. Had some really good tImes and a few bad but generally speaking was a great place to work. I left on a voluntary redundancy package which I must say I regret taking now. I didn't realise at the time what a good job it was. So if you have the opportunity to work there go for it. You won't be sorry.
Good salary. Variety of jobs
Extreme patience is required when dealing some customers
Project Coordinator (Former Employee) – Field Based – 13 May 2017
Post Office Ltd is a solid employer. Salaries are very good for lower level positions, but they struggle to compete with other companies in higher management roles. Basic benefits are very good (annual leave, sick pay etc) as you would expect from a large employer. Company direction is sometimes confusing and still an awful lot of red tape.
Officer in Charge (Former Employee) – Worcester – 3 May 2017
Post office is a great place to work. You have to do your training as this is key to being able to give 100% customer service satisfaction. It is all about making sure the customer is having the right service for there requirements. A happy customer is one that will most definitely return. I loved working for post office. It was quite stressful at times, but rewarding. You have to be a people person I believe to work and enjoy working in a post office.
Project Manager (Former Employee) – Head Office – 24 April 2017
Each person within their team works hard to meet their goals. The culture can vary greatly from area to area. It is overall one of perseverance and a drive to move the business forward. Understanding the business' history and how it affects its future and the work you are doing can be a challenge when you join. The office interior is great and a nice place to work.
Post Office Counter Clerk (Current Employee) – Crawley – 21 April 2017
As usual I love working as part of a team so again team work is my bonus. in the first 2 months itself I had a board full of positive feedback and reviews from customers. one of my colleagues who's been there for 15 years asked me once "How do I do it" and I answered it's all about paying attention and doing your best to help and satisfy every customer personally as they are all different.