Officer in Charge (Former Employee) – Worcester – 3 May 2017
Post office is a great place to work. You have to do your training as this is key to being able to give 100% customer service satisfaction. It is all about making sure the customer is having the right service for there requirements. A happy customer is one that will most definitely return. I loved working for post office. It was quite stressful at times, but rewarding. You have to be a people person I believe to work and enjoy working in a post office.
Project Manager (Former Employee) – Head Office – 24 April 2017
Each person within their team works hard to meet their goals. The culture can vary greatly from area to area. It is overall one of perseverance and a drive to move the business forward. Understanding the business' history and how it affects its future and the work you are doing can be a challenge when you join. The office interior is great and a nice place to work.
Post Office Counter Clerk (Current Employee) – Crawley – 21 April 2017
As usual I love working as part of a team so again team work is my bonus. in the first 2 months itself I had a board full of positive feedback and reviews from customers. one of my colleagues who's been there for 15 years asked me once "How do I do it" and I answered it's all about paying attention and doing your best to help and satisfy every customer personally as they are all different.
Branch Manager (Current Employee) – Aldershot – 18 April 2017
I effectively lead the team to ensure that the profitability of the Post Office is maximised through driving sales opportunities and exceeding customer satisfaction expectation, whilst operating effeciently and managing loss within the set policies, including compliance and security measures at all times. I am responsible for ensuring profitability of store, contrilling losses to target, controllable costs to target, leadership of team, legal compliance, security and risk disciplines, store standards, accuracy of monthly balance, recruitment and induction of Post Office staff.
Trainer and Assessor (Former Employee) – LIW – 13 April 2017
Great employer with high working standards and ISO accredited. Scope for advancement good, focussed on team work and development, inclusive. Good basic salary and bonus package. Good employer pension scheme
the only enjoyable thing is some lovely customers, management do not help with stress levels, no proper training giving everything you learn you learn it on your own. The staff are amazing and make the job worth doing
Sales Capability Manager (Current Employee) – South West England – 26 March 2017
No day is the same day which is great because every day brings a new challenge. The post office has helped me with the following courses: - Developing Individual Mental Toughness Course (ILM Endorsed) - Managing Your Continuing Own Professional Development Course (ILM Endorsed) - Becoming an Effective Leader Course (ILM Endorsed)
Serving customers at the front counter, busy post office
Clerical Assistant (Former Employee) – Milngavie, East Dunbartonshire – 13 March 2017
A typical day at work would be focus on the job, working under pressure and making sure customers get the right service. I have learnt dealing with public in a retail enviornment,cash handling, promoting and selling post office product and services. I dont think there was any hard part of the job as a quick learner i learnt the duties quite quickly. The most enjoyable part of the job was meeting with new people everyday and everyday was different.
Really busy place, but however I am enjoying a lot
Customer Relations Manager (Current Employee) – London, Greater London – 4 March 2017
I am really appropriate, that I can work in one of the top Post Office in London. I learned so many things, because I had an opportunity to work in difference managements. The most important things what I learned "customer service" , it is mean greet each and every customer with smile, treat them professionally.
Counter Clerk (Former Employee) – High Wycombe, Buckinghamshire – 1 March 2017
It was great at first but when the new management came it went down hill. you get treated like you are nobody, there was always something you are doing wrong. the 2 years before the new management i use to love the job,i loved the customers it was great and after that the only good part there was the few people i was working with. i would never go back unless the management is changed. the lunch break were only 30 mins as well.