Post Office Counter Clerk (Former Employee) – Falkirk – 3 October 2017
Although i was vetted by the post office to work in their branch, i was managed by the shop owner and paid by him as well. Never received a pay slip or contract, no holidays. Pay was below national minimum wage.
Manager (Former Employee) – Moorgate, London – 28 September 2017
The Post Office is the second most trusted brand in the UK and generally loved by its regular customers.
A typical day at work can be extremely diverse, obviously very much dependent on your role and the Team you are part of.
I learnt a great deal from my experience at The Post Office - both positives and negatives.
Some Managers are very forward thinking and incredibly supportive. Others are very much "old school" and averse to change and progression.
The workplace culture is mixed. There are a number of social events and activities and charitable support but there is still an overall communication issue and some Teams continue to work in silo without collaborating with others working on similar issues or projects.
The hardest part of the job is really dependent on your remit and the objectives / KPIs which you have been set. These can also directly affect bonuses across the whole business.
The most enjoyable part of the job is the diversity of people. Some employees have only ever worked at The Post Office (40 years plus in some cases!) working alongside newer employees who have worked in a more traditional, commercial environment.
The Post Office really is its own "bubble world" and I have not encountered another business like it in all of my working life.
Extremely employee focused, good pension plan, competitive salaries with a structured bonus scheme dependent on personnel grade.
Old fashioned and not forward thinking, employ too many Contractors on ridiculous daily rates with little knowledge of the business.
Sub Postmistress (Former Employee) – High Grove, Gatley – 25 September 2017
Loved most things about this position, especially the relationship with my customers. Unfortunately, cash attracts danger and I suffered through a lot of attempted, sometimes sucessful armed robberies.
Building Relationships, Product Growth, Rewarding Renumeration.
Long Hours including visits to wholesalers outside business hours.
Customer Service Advisor (Former Employee) – Gorton Manchester – 21 September 2017
Get till out set for day have a brew and then open up and work as is necessary use driving licence machine,bureaux,and serve and manage as well.It was fun but you couldn't talk to each other just serve,15 minute break morning and afternoon with 1/2 lunch as well.I learned to be polite good smile and be happy and stop fraud as well.
Postmistress (Former Employee) – Fleet, Hampshire – 18 September 2017
Thoroughly enjoyed working here. Best part of the job was meeting and talking to all the customers. Found the job interesting and enjoyed the variety of work. Great place to learn new skills. Good benefits for staff.
Post Office Counter Clerk (Former Employee) – Edgware Road C Station – 8 September 2017
I learned any gained experience been one the team working with all different cultures and been part of the company though a lot experience. Learned a lot how to deal with customer and handling cash . I worked 4 years with post office ltd
paper round (Former Employee) – Oxford, Oxfordshire – 4 September 2017
I enjoyed working here for the 2 years I did , I had a Saturday and Sunday morning paper round and got the £8 on Sunday morning . It is good if you are a morning person and can help you become one if you find it hard to get going in thw morning . I did this when I was younger than I am now and I believe it gives you a light but good understanding when coming into work .
November 2016 the Boldon Colliery depot went through it 'modernisation'. This included us coming out of the external market and a huge drop in staffing levels. While this was a time of uncertainty that process is now completed. Having worked in the Post Office and at the same depot for 15+ years, I can honestly say the depot is in the best shape it has been in a long while. The mood in the depot has changed, attitudes have changed. With the loss of large numbers of staff it seems that negative attitudes have gone with. I've seen the 1 star review for our depot and id be surprised if it is from someone currently working in the depot.
While there is uncertainty about what's round the corner for the post office, we are 10 month into the change and confidence is creeping it that the future isn't as bleak as we expected.
Clerk, cleaning (Former Employee) – Saltley – 6 August 2017
Amazing to meet such diverse customers, this is essential as it improve social skills thus securing a better future in job oppurtuinities. Furthermore I would like to emphasise the fact that working in a post office can be difficult at many times so for me over coming a lot of these difficulties would show that I'm ready for anything coming my way.
Postal Officer/Counter Clerk (Former Employee) – Scotland – 31 July 2017
one doesn't need much brains to do the job as its all done by computer. made for a long ,slow day at work. carried many staff members who were slow, non productive and management were not interested as it was a "bum on seat"