With experience you could progress to a position in a larger branch, or become an assistant branch manager or branch manager.
Sales Assistant (Current Employee) – High Wycombe, Buckinghamshire – 15 July 2017
selling financial products and services to meet targets selling stamps and dealing with letters and parcels paying out pensions and benefits accepting bill payments dealing with vehicle registrations and car tax checking passport and driving licence applications selling travel insurance and foreign currency making sure the books balance at the end of the day
An enjoyable if sometime frustrating place to work - always a wide range of customers from all walks of life certainly gives variety! Sometimes frustrations occur due to organisation trying to focus on too many areas at once
Post Office Counter Clerk (Current Employee) – Bewdley – 11 July 2017
As a rural Post Office worker I chose to open from 8am-5pm but was only paid 19 hours per week. Learned to be independent - only source of contact/help was the helpline after the trainers have left. Hardest part of the job was balancing each evening, week or month. Most enjoyable part was serving the customers
Paper Girl (Current Employee) – 191 Bramcote lane, Wollaton, Nottingham – 11 July 2017
They are a very unorganized company and aren't able to work together as a team. Their management is appalling as they are quite rude to their employees. However they have fairly good communication skills with customers.
paper round (Former Employee) – Reading – 7 July 2017
Very long hours made to fit between 7am and school time otherwise not paid, got paid £25 a week if i completed all saturday and sundays otherwise it was like £2/3 a day, carrying bag on back with over 100 papers including magazines and around 3 papers per house i had to leave the at the shop and comeback. I lost around 3/4 hours every saturday and sunday for around £3, not worth it!!
Postal Assistant (Former Employee) – Leeds – 30 June 2017
Great place to work with comprehensive safe systems of work guidelines,regular training updates and good channels of communication between departments and management.
Working in a skeleton three person night team meant we were expected to perform each of the three roles which ensured a varied working week and a level of trust as an error from any of us could result in a longer working night for us all. This inter-dependance did result in a very close knit team and an atmosphere that could make a night quite entertaining.
A high level of accuracy was paramount and therefore it was crucial you developed a method of working that was both thorough and accurate.
Working five nights a week from Monday to Friday was the most difficult aspect of the job,weekends could,on a bad week,feel non existent.
Pay, leave allowance, training, job security and working environment.
Postal Officer (Former Employee) – Swansea, Swansea – 20 June 2017
Enjoyed the work, loved creating forms to help my daily job. Covered a lot of different duties preformed in the unit. Arranged a lot of the social events for work colleagues. Also arranged charity events.
Branch Manager (Former Employee) – London Borough of Haringey, Greater London – 19 June 2017
My responsibilities include, leading and managing a staff team of eleven to drive sales performance whiles offering excellent customer service. The branch offered a range of services in line with it's layout. It contained a main counter area, a bureau de change position, a financial services office and a self service area for customers to handle their transactions without staff assistance. The most enjoyable part of the job was to understand and assist customers with their queries and problems.
frequent in- house coaching/ job training for all staff
Customer Service Consultant (Former Employee) – Kettering, Northamptonshire – 13 June 2017
it was a well paying job but you need to be able to work long days and switch off when your home otherwise it will all get too much. Not enough staff on so long queues of angry customers and managment still expect you to flog insurances when customers are angry or if they just want a single stamp.
3 Breaks, Great Money, Additonal Hours available
Long Queues, Not enough Staff, Pressure to sell, Poor Management
Team Leader/Delivery Driver (Former Employee) – London, Greater London – 12 June 2017
Colleagues at work makes it easy to want to be at work, learnt a lot about life talking to colleagues of different life stories. The managers makes the work sometimes difficult by not been easy to work with. The only hardest part of the job was the driving and getting a parking space to carry out your cash deliveries. I certainly enjoy the reward of making customers happy after and see there reactions.
Post Office Assistant (Former Employee) – Southampton – 7 June 2017
i really enjoyed my time working at bitterne post office, i learnt loads of new concepts that i can use in day to day life. also my boss and colleagues were all so lovely and i hope that its maybe possible to go back there one day.
Customer Service Advisor/Counter Clerk (Former Employee) – Harol Hill Rockford – 3 June 2017
Loved my time there. Had some really good tImes and a few bad but generally speaking was a great place to work. I left on a voluntary redundancy package which I must say I regret taking now. I didn't realise at the time what a good job it was. So if you have the opportunity to work there go for it. You won't be sorry.
Good salary. Variety of jobs
Extreme patience is required when dealing some customers
Project Coordinator (Former Employee) – Field Based – 13 May 2017
Post Office Ltd is a solid employer. Salaries are very good for lower level positions, but they struggle to compete with other companies in higher management roles. Basic benefits are very good (annual leave, sick pay etc) as you would expect from a large employer. Company direction is sometimes confusing and still an awful lot of red tape.