November 2016 the Boldon Colliery depot went through it 'modernisation'. This included us coming out of the external market and a huge drop in staffing levels. While this was a time of uncertainty that process is now completed. Having worked in the Post Office and at the same depot for 15+ years, I can honestly say the depot is in the best shape it has been in a long while. The mood in the depot has changed, attitudes have changed. With the loss of large numbers of staff it seems that negative attitudes have gone with. I've seen the 1 star review for our depot and id be surprised if it is from someone currently working in the depot.
While there is uncertainty about what's round the corner for the post office, we are 10 month into the change and confidence is creeping it that the future isn't as bleak as we expected.
understaffed at present