Project Team Leader (Current Employee) – Chesterfield, Derbyshire – 30 November 2018
The people in my department make the job. working with a range of people of different ages, skills and backgrounds. as part of the business relocated from Barnsley a few years ago there is now a long commute for many. everyone is friendly and helpful.
hard work, under pressure, reliable and consistent
Customer Service Consultant / Travel sales (Former Employee) – Blackfriars, southwark station – 4 February 2018
I have worked for this company for 28 years and have seen many changes for the company to now become profitable. It has good benefits if you work hard and can work under pressure. It has enabled me to be flexible from full time to part time , so that I could bring up my children. It was flexible with hours to stay on and help the team, likewise when I needed to take time off . I managed staff and was a solid member of the team who I helped daily with my skill set, especially the newer members, I covered my managers absence, not just on annual leave but often for weeks at a time. I enjoyed helping and understanding the customers needs which could be very demanding and varied. I also continued training and qualified in excellence customer service and travel sales whilst working. I love to learn and become comfortable, enabling me to help others.
reliable salary with 6 weeks annual leave, new changes
not knowing when the next office was up for franchise.
Field Change Advisor (Current Employee) – Field Based – 22 January 2018
Very rare I have two days the same at work, very varied and meet a variety of agents every day. Communication and being organised is key to maintain rapport and being able to efficiently problem solve when or if a situation requires to be able to deliver results. A typical day involves gathering data, being able to relay accurate information to agents, plan and travel to various destinations and deliver results in a timely manner. I manage my own diary which can lead to long hours some weeks especially when having long distances to travel. The hardest part of the job can sometimes be travelling especially covering a large area. Most enjoyable part is achieving results when facing many challenges or problems. When overcoming these issues it gives a great sense of job satisfaction.
Always travelling to different places and meeting new people
Helpdesk & Issues Resolution Manager (Current Employee) – London, Greater London – 19 January 2018
Leading a team of Helpdesk Advisors managing issues & queries from 7,500 Post Offices. Maintained SLA of 90% on first time fix of issues. Maintain the relationship with key stakeholder National Federation of sub-postmasters & Operators, Field teams & other key business areas to support the delivery of a strategic Network Transformation Programme. Responsible for Management Information & reporting, case management & team development, as well as Stakeholder management, including liaison with the Network Business Support Centre & Public Consultation Teams. Carry out compliantly yearly audit plans for the wellbeing for my team.
NT Project - Field Change Advisor (Former Employee) – London & National – 18 January 2018
I enjoyed my time here as we had a very close knit working team, sharing a common desire to succeed and embrace change, No two working days where the same and is was always great to face challenges and have support from other colleagues at all times. A great working environment to get things done.
Team Support (Current Employee) – London – 15 January 2018
Picked up various skills in a team orientated environment. Engage with internal and external stakeholders on a daily basis, keeping in line with business standards. The workplace is a friendly environment with everybody working collectively to achieve the targets of the programme.
Paper Boy (Former Employee) – Maidstone, Kent – 8 January 2018
All I had to do was get up in the early morning and go round to my local post office and gather up all of my papers and then start the short process of delivering them to the local people who had ordered them
Counter Clerk (Former Employee) – Kiddderminster – 14 December 2017
This job was interesting but very stressful as you have a lot of money sat right next to you. The typical day would be getting into work getting your till out which is assigned to you and get yourself logged in. then you would make sure that everything is set up correctly and you had enough stamps and other products that you sold. The work culture is relaxed but also could be very stressful if something went wrong. The management is good. The hardest part of the job is having anywhere between £5 k to £15 k next to you in the till. the most enjoyable part of the job was meeting the customers that came in to the Post Office.
Paper Boy (Former Employee) – Modbury, Devon – 10 December 2017
Hardest part was the amount of papers on weekend but the job was fine pay could have been higher and you could ot show up before a certain time but i had a bus to catch and could not deliver the papers in time if i did not show up earlier
Paper Boy (Former Employee) – Doncaster – 8 December 2017
This, overall, was a pleasant work envrinment, as all staff were happy to have a chat. However, the number of papers which needed to be delivered resulted in hours far longer than what pay I was given, and too much was expected of the paper-round workers, as a single misdelivery would result in a pay reduction
Self Employed with husband post office counters (Former Employee) – Clacton-on-Sea – 4 December 2017
this job was self employed but franchised through post office counters ltd. typical day was 9to 5.30. serving customers with a variety of benefits and products, responsible for all money so accuracy was very important as any shortages are the responsbilty of the sub postmaster
Cashier/Sales Assistant (Former Employee) – Coulsdon, Greater London – 30 November 2017
Loved working here Customers were very nice Left due to my boss selling up Run shop as was also convient store My duties included serving customers with oyster andlottery machines Run shop my own most of time Done cleaning Was always helpful Lots of up to date training on post officeside Handled large amounts of money Cashing up everynight
Post Office Manager (Current Employee) – Kent – 5 November 2017
Unfortunately the post office offers outraged equipment and systems making it hard to serve customers and keep branches open. Poor response from support centres and if something goes wrong it's straight to pointing figures rather than supporting and coaching.