I effectively lead the team to ensure that the profitability of the Post Office is maximised through driving
sales opportunities and exceeding customer satisfaction expectation, whilst operating effeciently and
managing loss within the set policies, including compliance and security measures at all times.
I am responsible for ensuring profitability of store, contrilling losses to target, controllable costs to
target, leadership of team, legal compliance, security and risk disciplines, store standards, accuracy of
monthly balance, recruitment and induction of Post Office staff.