Questions and Answers about Post Office Ltd

Here's what people have said about working and interviewing at Post Office Ltd.

View all 24 questions about Post Office Ltd

Is it true you have to use mental arithmetic to work out change etc for customers as system does not do this for you? It just seems a little outdated. I'm due to start there this week and now I'm a little nervous!


Help jobseekers learn about the company by being objective and to the point.
Your answer will be posted publicly. Please don't submit any personal information. Guidelines

5 answers

No, the system tells you what change to give.

Answered - Counter clerk (Former Employee) - Southend-on-Sea, Essex

Report answer

You are given paper and pencil


Report answer

Computers do calculations, but good knowledge required so mistakes are obvious.

Answered - Sub Postmistress (Former Employee) - High Grove, Gatley

Report answer

It's a good thing to do. It keeps you on the ball. You can work out change on the horizon system if you want to but if the system goes down and things are manual then your arithmetic abilities have to come into play.

Answered - Customer Service Advisor/Counter Clerk (Former Employee) - Harol Hill Rockford

Report answer

The system will do it for you, but it's just quicker to do it mentally.

Answered - Project Coordinator (Former Employee) - Field Based

Report answer