PCH strive to do the best they can in the housing arena and have a strong management and leadership team. However customer facing staff still need to act as one organisation and are currently fragmented. This is changing and attitudes challenged, but there is still a little way to go.
The overall organisation is forward thinking and all staff have a desire to do the best they can for customers. The organisations pay and conditions are excellent, however this prevents staff turnover and can make the organisation seem very slow to grow and change, without fresh thinking and new ideas, progress is stifled at times and advancement for staff is non-existent.
The workplace is modern and fresh and conditions are excellent for staff, being in a location where all our 15000 homes are easy to get to.
Overall I would rate the organisation as an employer of choice and if there was opportunity to move up the ladder I would be staying.
Knowledgeable staff and clear leadership, good terms and conditions
Heavy workload and no career advancement