Chef (Current Employee) – North East – 29 July 2018
Takes over your life, with the corporate brand brainwashing employees into spending far too much time at work and thinking about it when not at work. Endless pushing for sales and brand standards. Long trainee period which they are often unwilling to promote you from.
Free meal on shift. Staff discounts through perks at work to lots of other brands.
Long hours potentially, or being sent home early and not given enough hours: seasonally variable.
Food runner (Former Employee) – London – 27 July 2018
I had fun working here, the manager we had at the time was cool and we got along very well but all went wrong when a new manager started. In conclusion I find this workplace to be a good place to work in.
Chef (Former Employee) – Jesmond, Tyne and Wear – 10 July 2018
A typical day for me at work as I was kitchen porter/chef was either coming in to the kitchen and instantly starting prepping food such as pizza/pasta for customers. As a kitchen porter it was using the wash machine for a 5/6 hour shifts cleaning the dishes, helping the chefs with any tasks given. I was appreciative of being promoted to a chef from kitchen porter however I was still forced to do kitchen porter shifts which wasn't explained to me and was also less pay. Management seem like they have a split personality order, they're either nice or horrible to you depending on what side of the bed they woke up on. They would often do bad things which weren't going alongside health and safety standards and if you did the same, they would do everything they could to get you replaced by a new staff member. Other than the management, the co workers are some of the best people I've met and still talk to, to this day.
Free pizza every shift
Poor management, shifts vary from 2 hours to 12, work past your set time to leave
Waiter (Former Employee) – Edinburgh – 8 July 2018
The shifts are flexible, you can adjust them around your life, it's great if you're not a weekend person as weekends are the busiest. The company has many positions if you're looking to advance in hospitality.
Waitress (Current Employee) – Marlborough, Wiltshire – 6 July 2018
Good place to work. Staff all lovely. Like a family. I’ve worked there nearly 12 years and the only reason of planning to find another job is because they can’t give me the hours of which I need at this time.
Manager on Duty (Former Employee) – Epsom, Surrey – 30 June 2018
PizzaExpress is great for students and part-timers. Minimum salary, however six years ago, you could make almost the same money in tips, that's if you worked in a busy restaurant, of course. Not sure of the culture these days though.
Pizziollo (Former Employee) – Preston City Centre, Lancashire – 30 June 2018
It all boils down to management or lack there of. The company is set up to protect managers regardless of their ineptitude and laziness, whilst everybody else (the hard workers) get Penalised. In addition, the fresh food, authentic Italian pizza experience is a load of rubbish. Pizza express is one big chemistry experiment. Do your self a favour and boycott the company. Don’t work or go out and pay to eat their lies.
Free chemicals for you to eat every day. Terrible management.
Waiter/Bar Staff (Former Employee) – Leeds White Rose – 4 June 2018
I worked part time and would travel over an hour to work to often be sent home less than an hour into the shift due to being over staffed. This happened to many of the other workers alongside myself. Many shifts I was given a small sections of merely three tables, even after being there over three months, whereas some people who had just been employed with little to no experience in the industry would be given sections with six or more, leading to mess ups and complaints.