Waiter Trainer on 10 (Current Employee) – Cardiff, Cardiff – 14 March 2018
Pizza Express is overall a good company to work for in my opinion but although it's fun and enjoyable, the management is poor. In my experience I've noticed that a lot of managers just sit in their office and don't really care about anything else that's going on. It's rare that they're there to support you and you have to take all matters into your own responsibility. Which can be good at times but certainly not when it's a busy shift and you have a number of things to do plus you need the manager who is nowhere to be seen. That's the biggest fault with the company in my opinion, it may not be like that in all restaurants but certainly in the ones I've worked in.
There are plenty of opportunities to progress and to advance up through the company, and the interaction with other staff members is a plus too. The pay is poor though unless tips are good, they make the job worth it when they're consistent.
Free meals, Good quality workplaces, Lots of interaction with public and staff
(Londres-UK) - atuando como técnico de informática (Former Employee) – London/UK – 13 March 2018
I had a very good experience, I was able to improve in all professional senses, acting in diverse affiliations. I ended my cycle in the company because I wanted to finish my university to get the degree in IT
worked for pizza express for 3 months, hot and sweaty work so be prepared to work hard. probation is 6 months long so you don't get tips until it ends which means for 6 months your on minimum. didnt get on with management at all.
free lunch every 6 hours worked and every 10 hours anything from menu, free coffee
Food Runner (Former Employee) – Sheffield – 27 February 2018
It was okay to work here, apart from the odd customer that thought it to be okay to snap their fingers at me like they thought I was a servant. My biggest issue was being asked to "sort out my priorities" when it came to putting my university work first. Studying a course that requires my time away from usual studying hours, the management did not like this and I was left with no other option but to look for work elsewhere.
Food Runner (Current Employee) – Birmingham – 27 February 2018
I enjoyed the first few months of working here but the managers will find any excuse to get rid of you, as i was aware of this i looked for a job myself. They isolate their staff and remove them from other members of the team. The team were nice and i loved working with chefs and waitresses and runners but the managers were very poor.
Free food on shift
Send you hom early and dont pay you till the hours they put you on in the fist place
Waitress (Former Employee) – Cambridge – 13 February 2018
Understaffed so shifts are tiring and unpredictable. The management is poor, managers don't communicate with each other so there are constantly problems with the Rota. The wage for anyone under 25 is extremely low.
Cleaner (part-time) (Former Employee) – Harrow on the Hill, Greater London – 5 February 2018
When entering the workplace all the staff members are friendly which helps a lot as there are days where it gets really stressful. The management there is relatively fair and work with you when needing flexible work hours. Working there isn't that difficult you just need to learn to deal with stress well. Other than that working there is really good .
Waiter (Current Employee) – Hemel Hempstead – 30 January 2018
I’ve learnt many new skills since joining in January 2017. I’m better at talking to members of the public and my listening and commutating skills have improved coming along way since the start of this job.
Assistant Manager (Former Employee) – Falmouth – 26 January 2018
Terrible management, terrible training. Managers talk to you like dirt. The ASM job is boring because store managers won't give you any responsibilities! I was here for 6 months and hated everything about it!!
chef/waitress - Pizza Express (Current Employee) – Brighton Marina village, East Sussex – 23 January 2018
Overworked, underpaid, customers treat you like dirt, management don't support you, always expected to work longer than your scheduled hours and they deliberately understaff to save money leaving us each to do the work of 5 people.
long hours, stressful, rude customers, bad management
Waitress (Former Employee) – Abingdon – 17 January 2018
I actually looked forward to going to work, I enjoyed working with the staff and most of all I loved the interaction with the customers and making their time at pizza express the most enjoyable I could. even though I worked evenings and weekends I was able to spend quality time with my baby and I was able to walk my son to and from school without rushing, I was free to go to all of my sons shows and consultations at school through the day.
Sales Assistant (Former Employee) – London – 7 January 2018
Setting up tables, organising prep, making sure everything is clean & workable. Learnt to serve orders, multi task, interact with customers more. Management was alright. Workplace culture was productive and pretty busy. Hardest part was attending to customers needs at one time sometimes the staff was minimal. Making someone's day was the most enjoyable
ASSISTANT MANAGER (Current Employee) – Kent – 3 January 2018
Job was alright, full of politics which is never fun. Power tripping managers, as well as an expectation to work more than your contracted hours unless there was someone to cover your days off. Little to no recognition from upper management.