Not amazing, but the tips make it worth it.
Waitress/ Pot wash (Former Employee) – Buxton, Derbyshire – 1 August 2018
Working here was a good experience but I was not happy with the training and the management at all. I got kept as a waitress for basically the whole time I was working over summer and then as soon as management changed over to someone much nicer, they immediately make me a full paid waitress - the only frustrating thing was I was back at Uni the week later, so I was only getting full pay and tips for a week, the rest of the time I wasn't allowed tips and was paid minimum. At pizza express you are required to do almost everything other than putting the food in the oven, this can be challenging and very stressful as you have to run your section, take orders, prepare drinks, desserts and run food, and in my case also do the pot wash. I think as I was getting the minimum pay I should not have been expected to do all of those tasks nor should anybody. I'm not too sure whether it was just this branch that had the waiters/ waitresses doing absolutely everything but it isn't good. They should allocate people certain job roles. I gained a fair bit of experience from this job and the other staff members were kind but I also felt out of place when I arrived because everyone knew each other and they were not very welcoming at first. I would work here again as long as I was put as a fully trained waitress because the training was appalling and pay was rubbish. The most enjoyable part was being able to have some great conversations with customers and engaging with them, and gaining a big tip by the end of it for being so genuine, that is what kept me going.
free pizza, 50% off food, Keep your own tips.
Free pizza became too much and no options for healthy eaters, sometimes sent home after 10 minutes, breaks could be 2 hours long unpaid.