We’re sorry to hear this was your experience of working with Phoenix. We are keen to look into what happened in detail, please do contact us at Human.Resources@phoenix-futures.org.uk We strive to be the best we can be and although there are limits to what we can do. We offer an annual pay increase for all permanent staff and we are committed to paying the National Living Wage. Staff should receive appropriate training and support for their role which is monitored through regular supervision. We provide training to ensure supervision is effective. We’re open in our practices and assessed as part of a number of independent accredited schemes including Investors in People and Best Companies.