Sales Assistant (Former Employee) – Orpington, Greater London – 18 January 2018
When you arrive you would usually make sure that the animals are well and start replenishing stock for the day ahead for the first hour or two. The rest of the day are spent making sure customers are happy and helped and that the store is clean.
Fun workplace for those wanting to learn about animals!
Store Colleague (Former Employee) – Hampshire – 23 July 2017
Overall, PAH is a brilliant place to work if you want to progress in the field of animals. There are lots of benefits and it is very team orientated.
However, every pay day I had problems with the payroll not paying me the right amount, the managers said they were sorting it but did nothing so I had to, as I was down £300 one month!
Some managers I worked with did tend to make up their own rules when they saw fit - sometimes felt picked on by one manager in particular but I don't feel that is a reflection on the company at all as you don't get on with everyone in this world!
Part Time Sales Assistant (Former Employee) – Salisbury – 14 July 2017
I loved working at Pets at Home, even though it was only for a short time. The other employees are great and very welcoming, and the customers are also very friendly. The animal care and general hygiene is fantastic, and you can clearly see the love for animals they all have. If i could have continued to work there i would have.
Great holiday policies and great training
I worked a lot more hours than i was supposed to, but that was mostly my fault for taking on too much in order to make people happy.
Store Manager (Current Employee) – UK – 13 July 2017
A Great company to work for who truly care about pets. Great Family feel in stores where you will learn a phenominal amount about all things pet including pet nutrition which when you learn about will be gobsmacked at how bad some big name brands are for your pet. You will develop a keen passion for trying to help every pet live a happy healthy life utilizing your knowledge where you can.
typical jobs list working stock from warehouse to shelves serving customers on the till selling pets/ fish cleaning pets/ fish tidying shop in the evening ready for following day
I learnt all about pet welfare and customer service and how the company works. Workbooks are given to new colleagues to complete pay rise given once second lot of workbooks are completed
Management are wonderful but there are some that can be quite strict, 'it's work not a hobby'
colleagues get on well with each other, can sometimes be a bit of trouble but it generally gets sorted out quite quickly - 'We're All Ears' rep to speak to in confidence.
Hardest part of the job- when pets get sick or customers come in with poorly pets to take to the vet. When you get attached to pets in store and then they are rehomed - its bittersweet.
Love spending time with the animals and talking to customers about their pets. Pet Club is a great way to educate younger pet owners. VIP Club has raised over 6 million pounds for charity (13/7/17) since launching loyalty card
Sales Advisor in Pets (Former Employee) – Farnborough – 11 July 2017
Sadly I have worked in retail for most of my life and this is by far the worst retail company I have ever worked for. The actual shop I worked in had the worst team moral environment I had ever experienced.
I joined this company hoping to be involved in the caring of animals and general retail duties. The blatantly ignored the experienced opinions of myself and other staff members and carried on with their own blinkered profit making ideas.
I would not recommend this company, particularly if you like animals, unless you have no other option.
Sales Assistant (Former Employee) – Netherfield and Colwick – 4 July 2017
• Communicating with customers on the ground floor, such as assisting customers to where items are located, also assisting them to get items, like checking the storage room. • Putting hamster cages together, ready for display. • Arriving at 6:00am to refill the animal’s water bottles. • Changing the sale prices & refilling the shelves with new stock. • Putting new animals in their cages/enclosures.
Whilst i was doing Work Experience at Pets At Home it was a good experience being able to get close to the animals and to care for them. i have learned how to keep the environment clean tidy and as safe as possible for staff and also the customers. The hardest part of the job was to going into the back and taking the animals out of their cages to clean them out. the most enjoyable part of the job was getting close and caring for the animals and getting the customer service improved.
Store Colleague (Former Employee) – Hull, East Riding of Yorkshire – 21 June 2017
The company cares more for money and the business than it does for its colleagues and it's animals. It's not pets before profit at all, as pets bedding is taken away just so "customers can see the pets better" they are overfed just so "customers can always see they have food". It becomes very depressing very fast, and my mental health suffered greatly in this job, to which the company couldn't have cared less about. All they care about is people being flexible, and will not accommodate for any reason. I did make some great friends, and loved caring and learning for the animals, but I couldn't get away from this company fast enough. Colleague and management turn over was atrocious.
Caring for animals
Shift patterns, politics, drama, insensitive company
Retail Assistant (Former Employee) – Burnley – 19 June 2017
Working with pets everyday is fantastic as well as being able to ensure the adoptions are going to only customers who can provide adequate care for them. Being able to deny adoptions is really important