Colleague (Current Employee) – Huddersfield – 17 April 2018
Love the ability to be interact with the customers pets aswell as the ones we sell as a company. Working hours are pretty flexible and the wage is also good for the job that you do. Animals are extremely cute and a pleasure to work with.
Dog Groomer (Former Employee) – North East – 3 November 2017
Management in both stores I worked in was extremely poor. I experienced bullying and harassment by multiple members of staff. They claim to put 'pets before profit' however this is not the case as all they care about is money through the till especially on the grooming side. A union is not provided. It is difficult to get anything done about management treating staff poorly as the issue is always ignored.
hours are long and only one weekend a month off is allowed- very difficult to see loved ones or have a life
Assistant Manager, Pets at Home (Current Employee) – Rugby, Warwickshire – 31 October 2017
i have worked there for ten years and in that time it had gone from a grate place to work to a place where more and more people leave evey day and they try and save money bye having less staff and more tasks leading the customers and stores to sufer
Assistant Shift Manager (Former Employee) – Hove, East Sussex – 24 October 2017
Good but managers do change a lot which can be a pain if your wanting to move up an they don't like the change. However lots of learning opportunities on every individual Pets they sell only have to work one weekend day a week.
Over the 4 years I worked for PAH the change has been meteoric. Very professional from top to bottom and they do appreciate their staff. Its very much harder than you could appreciate, both physically and mentally. Faster paced than you would observe from the outside.
Assistant Manager (Current Employee) – South West – 7 October 2017
A great job at store level but ruined by Area managers and upwards. Unrealistic KPI's to meet and you're sure to fail so they can avoid paying the yearly bonus. I'm part of the management team and for a manager there are far better paid jobs out there. Area manager expects you to work on days off or pull all day shift's as managers are leaving in their droves. Being on salary, your equivalent hourly rate is below that of a colleague once you've worked 6 hours over your contracted 39.
Why have I not left if it's that bad you ask? The team, the guys I work with are like family and that is why i'm still treading water.
Store Colleague (Former Employee) – Not applicable – 6 October 2017
Lots of favouritism. If ur not in the in crowd then u get treated like rubbish. Manager r backstabbers. Will throw u under the bus if theyre in trouble. Colleagues who dont work get away with everything but if u take a five minute break u get told off for not working. Lots of favouritism and very unfair
Good place to work, plenty of opportunities to learn and educate others
Store Colleague (Current Employee) – Dorset – 4 October 2017
Great job, not just dealing with the animals. Get lots of chances to learn on the job and also always the possibility to teach others about how best to care for animals. Can be difficult when people don't listen and you see poor welfare. It is a retail store so you don't get to 'play' with the animals, but daily cleaning/spot cleaning means you get lots of interactions with them. Lots of benefits for the staff, such as once trained you get a pay rise and birthday off (paid). Management are good and very efficient. Hours are really flexible and vary from 4 to 9 hours.
Pay rise when finished training, plenty of opportunities to learn, can help welfare of animals, good pay.
Some staff don't have much enthusiasm for animals and some staff will sell social animals singly.
Work Experience Placement (Former Employee) – Anlaby – 27 September 2017
As I was only here for one week, I have very little to make my judgement on but I can say for sure that after my one week of work experience, I would very happily work there if I was searching for a position in that environment.
For my year 10 work experience placement, I spent a week working at Pets At Home, Head Office in Handforth. I worked in the Marketing Department, mainly within the photo studio, supporting with the set up and photo editing of the photo shoots for point of sale and packaging. This supported me with my photography GCSE. During the placement I was living away from home and had to make my own way to and from work using public transport. I attended everyday and was always on time. I had specific tasks to compete as an example, I collected, recorded and judged entries to a competition run in the pets at home magazine. For the photo shoots I had to coordinate the products that were being used in the photo shoot to ensure the correct products were accounted for.
Key Holder (Former Employee) – Wolverhampton, West Midlands – 20 September 2017
Amazing company to work for! Loads of training and training days to go to, for achieving new skills for the job role. Management careers are great, encouraging and professional. I had a great vast if opportunities with Pets at Home, were pushed to achieve new goals and supported throughout.