You will be forced to work overtime in the week. Then you will be forced to work whole extra shifts on top of the overtime you were already forced to do. They want you to work in an atmosphere of fear & intimidation; that if you don't do the overtime (& MORE overtime on top), and/or you do not achieve the targets (that they keep increasing) you will loose your job. They make out that they're employing more staff when in reality they are pushing out the time served workers. Some of their own managers have also left the company. They're a company that loves to throw around corporate slogans about how great they are but in reality it's the shareholders they care about, the staff are treated, well, worse than pets.
Day off for your birthday.
Forced overtime, treated as slaves, low pay compared to other warehouse jobs
Warehouse Operative (Former Employee) – Northampton – 12 August 2018
There are managers that work hard but there are others who chat all day on their phones. Colleagues are complaining all time about everything and it is not very safety to work there. Some surveys has to be confidential, but managers stay at colleague back watching his answers. There is no life/work balance at all. I recommend AVOID this company at all meanings.
Warehouse Operative (Former Employee) – Northampton – 19 August 2017
Hours are poor and managers are even worse. If you have a family id advise agaisnt working for pets at home warehouse. They will have you routaining shifts I.E one week earliers the next lates and can make u stay for a extra 2 hours after your shift should of ended.
typical jobs list working stock from warehouse to shelves serving customers on the till selling pets/ fish cleaning pets/ fish tidying shop in the evening ready for following day
I learnt all about pet welfare and customer service and how the company works. Workbooks are given to new colleagues to complete pay rise given once second lot of workbooks are completed
Management are wonderful but there are some that can be quite strict, 'it's work not a hobby'
colleagues get on well with each other, can sometimes be a bit of trouble but it generally gets sorted out quite quickly - 'We're All Ears' rep to speak to in confidence.
Hardest part of the job- when pets get sick or customers come in with poorly pets to take to the vet. When you get attached to pets in store and then they are rehomed - its bittersweet.
Love spending time with the animals and talking to customers about their pets. Pet Club is a great way to educate younger pet owners. VIP Club has raised over 6 million pounds for charity (13/7/17) since launching loyalty card
It's good enough if you don't want anything else, just to work whole your life in a warehouse... many things there are annoying and frustrating sometimes, but I guess many people can get along with that. I personally prefer to move forward...
Sales assistant (Current Employee) – Northampton, ENG – 24 January 2016
working for pets at home can be very challenging sometimes. reaching targets , caring for the animals and making sure our customers are very happy with the service. on a week day it can be very quiet , but on weekend it is a different story. we seem to sell more pets at the weekend than we do during the week.
there is definitely something new to learn every single day working at pets at home, whether it be animal related or basic store work.
First Line Manager (Current Employee) – Northampton – 13 March 2013
Planning the manning against work plan for the day to day running of the warehouse. I am responsible for return to work interviews, holiday requests , sickness and ordering extra agency staff. I am resposible for the picking, despatch and goods-in departments as well as the safe working enviroment of all processes and MHE equiptment used to carry out jobs. Deal with transport department on a daily basis for trailers, for stores deliveries.Continious improvement meetings , health and safety meetings and colleague indiviual palns reviewed against targets. Measuring of each departments KPI's and promote the company values.
regular charity fund-raising for local charities.
not enough clear opportunities for personal development and promotion.