Pets at Home
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Pets at Home Employee Reviews

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United Kingdom744 reviews
Found 744 reviews matching the search
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4.0
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Pah
Great company that's getting back on track.
Lots of training to complete to become competent with pets.

Great progression if you busy a gut or your face fits.
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1.0
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Awful company
They push you till you break. I don't even know how I stuck it for so long, the only thing kept me going was customers that requested me to do their dogs..I won't rush a dog for no one! I personally prefer Quality over quantity any day! And no dog is the same! Over a year a colleague and I worked alone (which you are not meant to groom alone) expected to put yourself at risk with aggressive dogs! Your mental health certainly gets damaged! Area manager is clueless as to how to treat people. If you want to feel worthless... Go ahead. I was made to work when both my parents underwent serious surgery, because there was no one to cover the shift??! . No thanks atol. I broke down a number of times in that room! All I can say I'm greatfull for the salon manager that taught me how to groom professionally. Am
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1.0
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Absolutely shocking company work for if your face fits you will get put on other jobs
If your face fits and all 5 best company work for should be 5 worst company all they want his pick targets unless the pip comes being chucked at you and as for future training you get if your face fits
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1.0
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The worse plece in Northampton and in UK
Been working night shift, all I can say never seen Managers doing nothing and chasing all the people like in prison. I would not recommend to anyone this place. Stay away for this place with the prison rules.
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2.0
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Horrible place to work
Might seem all nice and good at first but quickly changes. The so called “balance”of work life and social lift completely goes out the window and you’re expected to work 5-6 days a week sometimes more and you’re also expected to do a extremely large amount of training In your spare time it’s just an absolute joke. If you ask to lower your shift patten you’re just met with excuses and lies and just rudeness. Management is an absolute joke and there is never enough people on shift so it’s so stressful
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5.0
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fun, caring place to work
I loved working for pets at home, the training and staff incentives were fantastic. the care given to animals in store is amazing and the opportunities available were great.
Pros
training available
Cons
not just there to cuddle animals
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1.0
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Wouldn't go back
Great place to work if you're inthe circle, otherwise stay clear. Much is expected for little return. Politics is often more important than performance and support non existantant
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1.0
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The worst place to work at
manager calls employees bad names.
Company loves the profit from animals

But actually HATES animals.

Branch Managers are very Rude and Arrogant.

Directors are the same

"A Fish always Rots from the Head"
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5.0
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Excellent company to work for
I started in a fixed term contract and from
Day 1 really felt part of the team, everyone is really friendly and helpful , lovely atmosphere in the office. They really look after their colleagues
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5.0
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Excellent collaborative working culture
I worked with a set of team who are hard working and production doing all our project and i gained valuable experience .
The size of the team is 8, we have four developer ,one scrum master , one business analyst , one automatic tester and myself has a manual Tester .

I enjoyed a good communication skills among the team and we all assist each other in solving issues when necessary .

I enjoyed working at Pet at home .
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5.0
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Productive
Competitive, personal and team work. Intense and responsible program, Friendly and responsible management staff with subordinates, Efficient collaboration with all company personnel.
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1.0
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Worst experience of my life
Had to start work 15 minutes early and finish work 45 minutes late every shift that you didn’t get paid for.

Never got your “birthday paid day off”


Managers called employees horrible names for being off work sick and accusing them of lying to other store employees.


Discriminated against customers and employees daily


All 3 managers were crazy:

threatening to stab employee’s


Longer bathroom break than 3 minutes = manager going into bathroom after you to check what took you so long


Searching employees in front of customers to embarrass employees
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2.0
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Profit before pets
>if targets aren't hit then your name goes on a board for everyone to see
>favouritism amongst colleagues which makes it very difficult to talk to management about problems

>Animal cages are way to small but company forces you to sell them as long as you say the customer will have to buy bigger knowing full well they wont

>rabbits are sold singular when they'd be better in pairs

>can sell fish after tank has been set up for 24 hours even though tank cycling should take at least a month before fish are added

>animals that we get sent to us mainly Guinea pigs and rabbits can come in very poorly

>contract is usually 16 hours but you'll do double some weeks and not have your contract permanently changed to reflect those hours

>had to have a group chat which meant getting messages all hours of the day even days off

>when you had days off you'd get called into work

>unsociable hours you never have time for family and friends
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5.0
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Competitive work environment
Excellent training given to ensure colleagues are trained to the highest standards

lots of colleague benefits including holiday/sick pay / pension scheme
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3.0
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Easy
Easy Jobs , shift between 6-9 hours:) Best runs late afternoon (after 16:00)
Company used a Renault Trucks new shape so not to bad . You have to tipping our self used moped Also you driving with mate driver which is not always cool :(
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1.0
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Pets at home do not put pets before profit!!
Very poor training structure ... always short on staff so any training never took place !!!
Animal care always came second ... always had a lot of sick animals through the back
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1.0
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Bad
Bad management,extremely boring work.No one had motivation in the work place,worse job i have had in a long while.Animal were not up to standard when cleaning them out most mornings I was shocked at the quality.Workplace was run on very bad management and bad energy,was more like a old resident house
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1.0
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Do not work here!
Whilst I worked here, I was constantly called in on my days off due to staff absence, being asked to work more than 10 days in a row. Management were incompetent and would often give customers wrong advice. If a customer has a go at you, they would side with the customer and send them gift vouchers after their disgusting treatment of you. Staffs mental health is never the concern. Profit before pets, always. Animals minimum cage size was never adhered to if they could sell a cage and animals clearly ill were overlooked.
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4.0
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My job at pets at home was exciting and no day was the same
I worked at pets at home for nearly 4 years, the training I revived was excellent and I got lots of support from management and the people I worked with.
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3.0
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If you like animals, do not work here
Work suitable for lazy people, who do not aim to progress further.
Company is pushing sales of many services, which often forces you to lie to customers, to achieve your targets
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5.0
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Stockroom assistant
I really enjoyed my job. I used to bag and pack anmaterials in a stockroom for customer delivery. Receive and store shipping materials in a stockroom.
Pros
Lovely colleges
Cons
Difficult to have days off
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Overall rating
3.6
Based on 761 reviews
5
265
4
206
3
103
2
67
1
120
Ratings by category
3.3
Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.5
Culture