Productive and joyful workplace
SHOP ASSISTANT (Former Employee) – Leicester, Leicestershire – 14 November 2018
My typical day at work consisted of organising racks and shelves to maintain the visual appeal of the store, helping customers with questions, problems and complaints in person, greeting customers and ascertaining customers' needs, developing positive customer relationships through friendly greetings and excellent service answering questions regarding the store and its merchandise, handling donations received by the shop and ensured all of them have been logged in, operating the cash register and handling finances.I strongly believe my voluntary service at the PDSA shop has not only greatly improved my teamwork skills through my interactions with other staff but also aided my independence skill- as I was left in charge of the shop whilst the manager did paperwork in her office. As a student I also regarded this experience as an educational one. Although I faced challenges in the workplace, I would quickly find a way to overcome them which would further improve my educational experience and give me additional insight into what it's like in the 'working world'.