Assigned study lead for a Sponsor and attending study setup meetings with sponsor in attendence. Compiling recruitment strategy, target of volunteer population and study documents. Database searches, communcating with volunteers and other departments within the study team. Mentoring and training on study specifics. Reporting to line manager and other managers within the unit on recruitment issues pertaining to problem solving and resolution. Screening of potential volunteers and confirming appointments verbally and via email, all in accordance to protocol and ethic approved literature.
Knowing that utilising extensive knowledge and interpersonal skills resulted in providing accurate information and customer satisfaction.
Overall management was satifstory however due to the business needs there was a high level of department changes.
The culture of Parexel was harmonised and brought together talent and skills to make a successful environment.
The hardest challenges as part of my job was to ensure that targets were met when dealing with complex protocols that required specific patient populations that had to be recruited for within budgeted timelines.
Great satisfaction was working with my direct team and communicating with volunteers in person and via telephone and email building up good working relationships which enhanced my job.