Is it true that employees are only contracted for 4 hours a week (with an option for overtime)?
Pretty much! I was contracted to 12 hours a week, so 4 hours over 3 days, but always did 30 - 40 or more hours!! And you might have your main store but you will always be sent to other stores to cover there because they are short staffed
Most of the sales assistant are on 8hr contracts,
but there are lots of opportunities to pick up more shifts and the management are very flexible with working days and hours if you're only available on certain days or need to swap shifts.