Customer Assistant (Former Employee) – Chester – 7 June 2016
During Christmas time this was very stressful because the store was full of customers at all times. It was fast paced and although colleagues were friendly, I felt somewhat at sea during my time there. I didn't always know what to do and felt there was a problem with communication there.
Assistant Store Manager (Former Employee) – Newmarket – 12 April 2016
Working for Pandora is fantastic. Benefits financially may not be the best, but hearing the stories behind customers purchases and interacting with heart felt emotions really makes this a fantastic company to work for.
Difficult at times to work for a separate franchise.
Sales Assistant (Former Employee) – Liverpool, United kingdom – 10 March 2016
A typical day at work included serving lots of customers, leaving little time to do allocated tasks such as cleaning. The mystery shop criteria is very strict and you are constantly assessed and tested. It's easy after a while. I learned the mystery shop inside out, alot about the products and materials used/ how they are made. There were a few issues with management at the time and I got the impression that corporate management had unrealistic expectations for store managers and staff. The hardest part of the job was the tedious hours doing the same thing all day, and staying late without notice. The most enjoyable part was meeting different customers and working on a one-to-one basis with them- you meet some interesting people and become quite good at reading peoples wants.
Key Holder (Former Employee) – Wimbledon, ENG – 28 January 2016
Its a lovely company to work for, they are all very professional. The meaning behind the charms and the whole jewelry is amazing, they have so much love about their products. I learned a lot about jewelry and how they are made, materials etc. Good Management, good co-workers, very good team work. The part I enjoyed most is the knowledge about jewelry, materials (gold, silver, cubic zirconia, all the stones...) etc.
Sales Advisor (Former Employee) – Norwich, ENG – 19 January 2016
I learnt many things working in Pandora like the business part of the retail business, from this I learnt how to sell effectively and sell the utmost amount that I could. I also learnt how to incorporate each of the customers interests in a single charm and with that provide better customer service than they had expected. A typical day at work consisted of friendly "Hello's" as you walked in from other members of staff then 5 minutes before the start of the shift a brief overview of sale requirements and any extra information each staff need to know about stock, sales etc... Dependent on the hours that are worked the usual length of a break would be an hour. The hardest part of the job would be keeping up with the demands of each customer when the stock was running low and also the fact that Pandora was very busy during the Christmas period thus meaning a lot of the customers had to wait to be served making some of them quite rude; and so some would be difficult to deal with. However, the most enjoyable part of the job would have to be serving the customers itself. I love communicating with people and the fact that my job required interaction with each customer allowed me to enjoy what I do. In a way, the job was also rewarding as some customers really valued the jewellery as each has some sort of meaning to them or came from someone that meant something to them.
sales assistant Pandora (Former Employee) – Uxbridge Station, ENG – 14 January 2016
working for this company was ok things could of been better at times i worked very hard at all times and always kept a positive vibe when i am on shift working well in a team and working well with my customers
Mainly customer service based making sure you provide excellent customer service to help assist customers on choosing the perfect piece of jewellery. When the store is quiet we would replenish the stock and wipe down all the counters for the next customer. I learned a lot about how the jewellery is made and about the different collections Pandora have to offer. The hardest part of the job would have to be working well under pressure, especially at Christmas time as the store can get really busy and customers would que for along time to be served. The most enjoyable part would be helping customers find pieces of jewellery for the special moments in their lives for example, getting married, special birthdays and christenings.
Sales Assistant (Former Employee) – manchester – 19 February 2015
When hired at pandora i was told it was a 3 month probation and then you would be permanent staff unless you did anything wrong. i was hired in early September so i clearly wasn't a christmas temp like they passed me off to be. Told half way through that i was to be terminated from my job on the 16th of jan whist i was a uni they knew i needed my job to live and stay at university. Bad management with a boss who was nasty and patronising to most of the girls who they left. Loved my team and the girls i met whist working there and the money was amazing although it wasn't enough to make me stay and listen to a woman of 30 patronise me after a 12 hour shift. Oh and thats another thing you'll be put in for an early, starting at half 8 but they want you in at quarter past and then when you finally finish at 5 they'll ask you to stay another hour or so and if you simply cant or are to shattered to they'll accuse you of not being a team player and moan at you and say its expected. On the week of christmas i went from doing 16 hours to 52 hours and i lived away from home management wanted me to be home alone for christmas with my family miles away from me. Bad place to work unless you can put up with horrible bosses for the money.
Store Manager (Former Employee) – Romford – 16 February 2015
As store manager every day was different, some days I would be working in the office all day while others serving customers on the shop floor. We would do annual stock takes which would take me nearly two weeks to complete, statistics were done every monday, and I would aim to complete at least two stock orders a week. Planning ahead was important, in the summer I would be organising christmas stock etc. Very fast pace environment, I loved the back office duties, and customer service.
Long Hours, working weekends and rush at christmas