Sales Assistant (Former Employee) – Halifax, West Yorkshire – 2 March 2017
I become much more confident around others, i had many responsibilities such as keeping the customers happy. The hardest part of the job was most definitely keeping the difficult customers constantly happy. I enjoyed conversing with others. I got on with all the other workers well despite the variety of age as they were all very friendly.
full time sales assistant, Christmas temp work (Current Employee) – Bluewater, Kent – 1 March 2017
training was great especially joining at Christmas, all staff as lovley very helpful .i have learnt that there is a lot more to it than just a charm, like the materials of the products how to sell and up sell. hardest part is when customers come to complain about the product
Sales Advisor and Visual Merchandiser (Current Employee) – Bolton, Greater Manchester – 24 February 2017
Working here was fun to start off with but management quickly declined when an 18 year old assistant manager was taken on. A typical day at work is relatively quiet with too many people on the shop floor all battling for sales and customers. Despite this, as a team we all work well together.
Fun workplace but expected to work extra shifts during busy periods
Sales Assistant (Former Employee) – Edinburgh Gyle Centre – 20 February 2017
I loved working at Pandora during the christmas period, but I am currently at school and I had a few exams which I couldn't study for as I was asked to work a lot of extra shifts. Pandora is very busy at christmas time whereas after this period, it is very quiet and you are standing about for hours without serving any customers. Management team were amazing and could easily talk to them if i had any problems or queries. I learned a lot working there such as high quality customer service. The co-workers were lovely, all very nice and easily spoken to. Overall, a good place to work
Management team were amazing, bust during seasonal periods
I absolutely loved working at pandora the environment was fab and made friends that I would love to stay in touch with I really hoped that I would of stayed on as a full times sales assistant as I loved the job so much
Good working environment for sales, a wonderful team and the job never gets boring. Serving new customers each and everyday is a good way to boost your communication skills and this job enables you to engage with a diverse amount of people.
I thoroughly enjoy working for the company. I enjoy being part of a team and interacting with customers all day. Who doesn't like selling jewellery?
Typically, a normal working day is 8-9 hours and involves constant interaction with customers on the shop floor. I consider it a great learning tool for being able to adapt your selling style in accordance with the type of person you are serving and what demands they may have.
The hardest part of the job is the commitment to longer hours during peak times, for example at Christmas you usually do 8-9 days straight and they tend to be 10 hour days. However, I also enjoy the busy atmosphere during these times so each to their own I guess!
The best part of the job is simply being able to make a customer feel good about themselves and knowing they can go away happy and enjoy the product. I also love working in a team who are passionate about the brand and strive for continual improvement.
Paid Lunch Break, Company Discount
Long hours in peak periods, e.g. Valentines/Christmas
A typical day of work was selling the jewellery to different customers ensuring their needs have been met. The selling of the jewellery had to be very personal and I learnt alot about customer service, my co-workers were all team players and were lovely. The hardest part of the job would be the customers that were quite difficult and adjusting your selling technique to fit their needs. However I loved how customer-focused the job was.
I worked here during the busy christmas period. I worked efficiently under pressure during a busy period in store, furthering my time-management skills as well as customer care as I had to analyse the customers needs and find the right item for them, whilst maintaining a professional, yet friendly approach.
Sales Assistant (Former Employee) – Basildon – 9 October 2016
Working in retail, especially jewelry can be challenging sometimes. It was a very rewarding job and the majority of the time, all the hard work was recognized and rewarded. A typical day working at Pandora would be getting in at half 8, making sure that the store was tidy and clean ready for when the customers begin to come in. Customers were to always come first, so if you were doing a cleaning job because it wasn't bust at that time, you must stop and immediately approach the customer to see if they needed any help. The most challenging part of the job was dealing with the customers who wanted to complain or the customers who had problems that we knew there was nothing we could do to fix. Although this was challenging, I always found a way to keep the customers satisfied and wanting to come back to our store. The most enjoyable part of the job was most definitely serving customers overall. I'm a people person and I think that really helps when working in retail and sometimes seeing how much you have helped the customers is extremely rewarding.
Assistant Manager (Current Employee) – Leicester – 29 August 2016
As a manager my main roles are to run the store and staff alongside the manager, work to sales targets and set weekly store and individual staff KPI’s and sales targets, train staff on tills, stock, and customer service following a specific way of selling.
Sales Advisor - Full Time (Current Employee) – Carlisle – 27 July 2016
a typical day at work is checking stock, putting stock out and sending stock to another store. making sure everything is at the standards set such as displays, cleaning up. making and taking phone calls. interacting with customers and making a sale is one of the most important parts of this job as we deal with customers day to day making sales and giving them the best customer service.
Sales Assistant (Former Employee) – Newcastle upon Tyne – 21 July 2016
My time spent here was a mixture of emotions, the company as a whole are good to work for i.e. training and product information however I feel I was not in the right store to display my potential. Pandora are very good at keeping the brand to a high standard and keeping consistency in all areas of the company. They are very big on their staff being well educated on the product, right down to the fine detail. You never found yourself stuck every question you were able to answer, things like the materials, where it came from, how many stones were used and so on. This for me was very interesting, I was always learning and developing my knowledge. We were expected to conduct ourselves in a manor which reflected the brand, again I feel that this was the correct way to be. All staff were expected to look a certain way, act a certain way and sell to the customer a certain way. The company are world wide and I took great pleasure knowing I played a part in that. I feel that is was more the store not the company that made me leave. Pandora on the whole are a good company to work for and I feel I gained a lot of knowledge that I can take away with me.