Paddy Power Plc Management reviews

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5.0
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excellent work ethics
senior team leader (Former Employee) –  London, Greater London9 December 2018
Excellent place to work, but not when you have children at nursery, because there are long hours and a very early shift 6:50am til late. It can be managed if you have a child minder who is willing to finish work at 11pm otherwise it is not recommended. excellent team players especially managers and Hr. Very good atmosphere to work and understanding...well sometimes customers. Above all an excellent DOM who will temporary match you needs until you sort yourself out....this sort of help is ......priceless. I regret of leaving the place due to child care since there was no child minder until 10pm but if i had to do it again i will!! :-)
Pros
flexible hours, excellent senior management
Cons
early shift and very late shift
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1.0
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Unprofessional
Cashier (Current Employee) –  London, Greater London18 September 2018
No professionalism whatsoever, management work together to sweep issues under the carpet. Customers are only valued by superior staff if they are big spenders but also losing.
Cons
Long hours, late nights.
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4.0
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Good place to work if you are a developer
Network Engineer (Current Employee) –  London28 July 2018
It offers flexibility, it is a very friendly and supportive work environment.
I did not receive as many opportunities for training as suggested during the interview.
Too much middle management.
Day to day task were not too challenging. If you are not assigned a project, work can be a bit repetitive.
Pros
good work/ life balance
Cons
Too much middle management
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2.0
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fun place to work
CUSTOMER SERVICE TEAM LEADER (Former Employee) –  London, Greater London19 June 2018
The hardest part of the job is dealing with rude, abusive, impolite customers, you need to have thick skin to be successful in this job. Managers are usually supportive but upper-level management not so much so, Head office is full of self-absorbed people who know nothing about practical working in stores unless they help out during big events such as grand national.

Once you get your head around working out bets/translating the bets, the job is quite repetitive, and the hours are long, but as long as you have a good team within your store you will be fine!
Pros
watching sports, having a laugh with the customers
Cons
upper management, long hours, rude customers
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3.0
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Good opportunnities
Manager (Current Employee) –  Hackney15 June 2018
Working in the bookies provides oppportunities for young people to grow and devleop into management positions that other retail companies do not have. it provideds stability and fleixbility for staff aswell as a decent pay.
Pros
flexible hours
Cons
Lack of support from management
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3.0
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Working as a team,
Cashier (Former Employee) –  Swindon1 June 2018
No matter what shift you were on when you took over from anyone you had to check all monies were accurate, and there were no problems that needed to be looked at. I was learning something different every day, from all the different bets and offers to using the computer. Very rarely saw the management as everyone was trained to open or close the shop by themselves, if you had any issues there was always someone on the end of the phone. The most enjoyable part of the job was meeting all your customers and getting to know them. The hardest part for me was getting to learn the computers and playing all the different slot machines, I am not very good with technology and believe it or not I don't like gambling.
Pros
Speaking to customers and getting to know them.
Cons
All the weekend work, not seeing partner as he works away all week.
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5.0
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cashier
Cashier (Former Employee) –  Coventry, West Midlands6 May 2018
great team working ethic
great fun engaging with punters and customers
great opportunity for overtime
management were great in every shop listened to your demands and needs outside of working hours and very flexible
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4.0
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Review of Betfair
CRM Manager (Current Employee) –  Lonodn17 April 2018
Overall a good company. Excellent team work and culture to learn and their best for the company.

A lack of direction from higher management to break down overall strategy and goals to achieve short term day to day goals.
Pros
Excellent team
Cons
Long hours, lack of direction at times
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3.0
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Decent pay
Cashier (Former Employee) –  Croydon, Greater London26 March 2018
the pay is decent however it hard to plan your day to day life due the working hours.

The hardest part of the job was the management, they offered no support or guidance
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1.0
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Would highly recommend avoiding
Senior Manager (Former Employee) –  South London, Greater London7 March 2018
Paddy power do not care about their staff i regrettably worked for them for years.
The district managers emotionally bully staff they do not like to leave the company .
I was very slowly moving up the ladder from a manager to senior manager with promise of moving to head office which never happened.
Once a new district manager took over my district he for some reason took a dislike to me and within a month or two was demoted from senior manager to cashier.
There is no work life balance at all, when there are rota gaps they bully you into working or try to sweeten you up to work.
I hated working for this company and will never do again!
Pros
None
Cons
Too many to write
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5.0
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Good Place To Work
General Manager (Current Employee) –  Hammersmith, Greater London4 February 2018
Quite good and friendly place to work. The team is helpful and honest.

But like any other work, it can be challenging because of mismanagement. Feel appreciated
Pros
Team
Cons
Staff
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5.0
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Workplace
Senior Manager (Cluster Manager) (Current Employee) –  London17 January 2018
on a typical day, you are sealing with customers complain as soon as you walk into a store. You get to dealing with customers and colleagues needs before checking business levels and submitting reports to top Management.
Pros
On the spot prices such as free lunch
Cons
Long shift patterns and lack of communication from top Management
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1.0
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Run away
Assistant Manager (Full Time) (Current Employee) –  Hertfordshire8 January 2018
Want you to work all hours god sends, no work balance as long as someone is behind that counter they dont care, no breaks, make a mistake they will disapline you hard. Massive devided between management and shop staff
Pros
Ok pay
Cons
Terrible company to work for
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3.0
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Average place to work
CASHIER/DUTY MANAGER (Former Employee) –  Liverpool9 October 2017
Not a bad job overall if you want hours you will get them. The pay is ok for the job you do an dmost of the staff you work with are ok. On the other hand the management are terrible.
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2.0
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Avoid if poss
Assistant Manager (Current Employee) –  England4 October 2017
I've worked for two bookmakers now. Paddy Power claims to be different to the rest and promises you will be treated better, but aside from the pay, they probably treat you worse.

Constantly working with threats of disciplinaries or the sack hanging over you if you make mistakes or fail to reach arbitrary targets set by head office, most of whom have no idea how life in a bookies truly is.

Single manning morning and night, usually during the busiest parts of the day, only working with a cashier for 6-7 hours of a 14 hour opening time.
Pros
Best pay among competitors, share scheme
Cons
Lots
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4.0
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Fun
Duty Manager (Current Employee) –  East London20 August 2017
No motivation at all from seniors and less management skills from shop manager. I joined 2014 but since i feel really no motivation at all. I did ask from my districk manager but still no luck. Lack of career progression and i cant wait to get out from here.
Pros
You can watch match while you get paid
Cons
Less motivation and no career progression
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4.0
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long hours
Customer Service Advisor (Former Employee) –  London25 July 2017
the day drags out even when its busy, very long hours at times however i found the pay quite reasonable. the management isn't very helpful at times and often your left on your own.
Pros
good pay
Cons
hours drags out
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5.0
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great place to work
Customer Service Team Leader (Former Employee) –  Stoke-on-Trent, Staffordshire24 July 2017
great place to work, the job is the same everyday but the people you meet make no day the same in this role. You will get to know your regulars and have a great time talking to each and everyone and hearing their stories
Pros
hours, management
Cons
none
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3.0
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Boring and Long hours
Cashier (Former Employee) –  Leyton, Greater London22 July 2017
Boring job but easy, dealing with loads of sore losing customers.
No formal type of management, pay isn't great and they get you to work long hours.
Rubbish contracts.
Cons
Long hours
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3.0
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Team leader
Team Leader (Former Employee) –  Walthamstow, Greater London27 May 2017
Branch based role, focused on delivering excellent customer service in all customer interactions. Managing payments and settlements within the branch and ensuring payments are made correctly. Cash management, ensuring tills are balanced and stored as per company procedures. Being first point of contact for any enquiries, promotions and disputes with the experience and knowledge to deal with or escalate to the appropriate channel. Monitoring my KPI's to ensure I am meeting or exceeding expected levels of performance. Mentoring and coaching of new colleagues, to ensure they were confident with their interactions with customers and familiarity with our software used.
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Overall rating

3.6
Based on 250 reviews
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3.1Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.3Culture