OLD THORNS GOLF HOTEL AND COUNTRY ESTATE LIMITED
Get weekly updates, new jobs, and reviews

OLD THORNS GOLF HOTEL AND COUNTRY ESTATE LIMITED Employee Reviews

Job Title
All
Location
United Kingdom36 reviews
Found 36 reviews matching the search
See all 37 reviews
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
It’s a life time experience to be given opportunities to participate in great overall goal of the Old Thorns Manor Hotel Liphook Hampshire. As I continue to learn and master Check in and Check out of Guests, count till flow and petty cash , check for any charges that need to be posted from any outlet ,charge no shows through PDQ then through Opera ,Banking for headOffice from end to end reports and print the EOD Trial balance and manager report End of day reports . The most difficult period is the Coronavirus Pandemic.
Was this review helpful?
2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Working 13 + hour days was the norm, but you would only ever get 30 minutes break - no matter how long the shift was. We werent allowed to keep our tips. And over all it could be very stressful, pressure from staff and guests. It is a family atmosphere there though, everyone is there for each other - to your face at least. Sadly no matter how good you are at your job - if your face doesnt fit - you wont last long. Management get food included which was good, however other staff dont. Id say working here is good short term, if you are studying etc, but if you are serious about a career in hospitality, apply somewhere else, if not for your sanity, to learn correct standards on how to do things.
Pros
Sense of family within the team
Cons
Everything else
Was this review helpful?
2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Almost everyone in a role above you thinks they are the manager so you get different people telling you to do different things. Awful team communication and hard to find the motivation to do a good job when you are not appreciated at all.
Pros
The cat
Cons
short breaks
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Awful political wanna be jokes do not care about staff everyone’s a manager with no experience more you do more they want no insentives average money for a lot of work and stress due to incompetence .
Was this review helpful?
Rate your recent company
Share your experience to help others
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
At first it was ok. But after a few weeks we run out of people and we had to work many hours and many shifts, no brakes, working under pressure all the time, bad management.
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Very badly run. Language barrier is so bad that you get told to do things differently every time you go in. Although the team them self are lovely, I wouldn't recommend working under the current management here.
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Overall nice atmosphere.Salaries are not bad and management is doing their best to make you feel as a part of the team.
Flexible work schedule, working hours are as stated in contract.

Benefits could be better but overall positive atmosphere and good work conditions.

Solid accomodation for employees (200£ per person per month) in shared rooms
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Days start early at 6:00am and finish at 2:30pm, but this varies depending on the time of the year. For example in the winter you may tend to start half an hour later. Essentially you learn how to operate and maintain a golf users to the highest standard expected by its members. Everyone gets along really well as a team and the relationship you have with each other is one of the best things about the job.
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
This company shows no interest in promoting within and offers no rewards for long service/hard work. Would not recommend this job for people wanting a good career.
Was this review helpful?
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Early starts and long days, rude guests and managers and short unpaid breaks. Wait staff who work meal times must purchase food if they wish to eat within the hotel. Nobody has any patience when training new staff and you will often be left to deal with tough situations on your own. managers don't understand honest mistakes are a part of life and will reprimand you for not being trained properly
Was this review helpful?
2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The job is very faced paced but it makes the day go quicker. Most of the staff are very nice even with a language barrier. The house keeping manager is very rude and does nothing for staff morale. Also does not listen to staffs opinions. The work is not distributed evenly to staff, if you are good at your job then more work is put on you, other members do not get extra work and still get the same pay.
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Working at Old Thorns was one of the best jobs I had ever done, all the staff get on with each other, training is fantastic, management are really friendly and helpful and a relaxed but busy place to work. The only down side is some of the hours apart from that I have nothing to fault with the job. Would definitely recommend it.
Was this review helpful?
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
This house keeper manager is rude unhelpfull and dose not appreciate the workers .90% of the staff do not speak or understand English so there is a language barrier and often things are taken out of context .
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Bad company never help new people with anything so your left to learn everything yourself then get moaned at when you do something wrong.

Not a good company to work for
Was this review helpful?
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
food and beverage assistant on tribute nights and weddings.
serving in the bar, food service during the wedding and setting up before and after functions.
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Make the morning list for room attendance
Separate bee twin supervisors rooms to check

Check all the deep cleans is done in time

Supporting all the room attendant

Make sure all the linen is out end off the day
Pros
free gym for the staff
Cons
no lunch for the staff
Was this review helpful?
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Just go with a flow or you don't go at all.
Positive: great with training and development

Negative: nobody cares about your opinion, the truth is what a manager says
Pros
Discount on gym membership
Cons
manager is always right no matter what
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
It was a good time, long hours with low pay but the staff are nice and you're taken care of. There's a good atmosphere at the workplace however, when it gets stressful it turns pretty harsh.
Pros
Nice staff
Cons
terrible hours, bad pay
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Structured and well structured workplace with a clear hierarchy. Job roles and tasks clearly specified an laid out to ensure high quality and standards for the customers, as well as a safe workplace for employees.
Pros
Discounts
Cons
Long Hours
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
The staff at Old Thorns definitely make it worth while, and its good to work with the customers. Training courses are offered which is good to broaden your knowledge
Pros
Gym discount
Cons
Long Hours, poor management
Was this review helpful?
4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
A typical day in Food And Beverage includes working as part of a team to assist each other on creating the best experience and to exceed expectations for customers with different cultures and interests. New skills are learn regularly with adequate training and progression
Pros
Team relationship
Cons
unsociable hours
Was this review helpful?