Thank you for taking the time to review Office for Students as an employer. We were sorry to hear that you did not have a great experience. Temps are an important part of our workforce and we value colleagues who can support the administration team from their first day with us. To enable meaningful support, we often provide training on the job. In your case, we were reassured to hear that you did not feel you needed training in fundamental tasks. We regret that we are not able to recognise the description of your dismissal and indeed we have a reputation for discretion and professionalism. The retrieval of security passes is a standard process for colleagues leaving us and is not intended to cause offence. Thank you again for your time and good luck in your future career.