Odeon Employee Reviews

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1.0
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2nd worst job i ever had
host (Former Employee) –  Milton Keynes, Buckinghamshire19 January 2019
if your looking for a part time job when your 16 this is the job for you but if your looking for full time work stay well clear. had the some of the worst managers around most of the time the spent in the office. the only time they would come out is to push some over priced food because the sales team told them to . they use hours as a weapon and if you spoke up about anything they would punish you in their own petty way. and dont get me started on the other staff most are lazy ,rude ,useless, late to every shift but its ok if they turn up to there shift. the pays rubbish. Milton Keynes Odeon dont care about keeping there staff its a quantity over quality. but seeing that most new starter's last a few months you can see why they will hire anyone.
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2.0
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oceon
Cinema guest host (Former Employee) –  Bournemouth14 January 2019
it was good to work for them at first,but you soon find that you got put on the same jobs all the time.the woman always got the god jobsand in the end i lost my job with them.
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5.0
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Odeon
Cinema host (Former Employee) –  Bristol, UK3 December 2018
Really enjoyed working for the Odeon, we had a great workplace culture, great insentives and a fantastic management team. I learnt a lot with this job and would deffinatley consider going back when I go back to the UK.
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Awful and unappreciated place of work
Cinema Host (Former Employee) –  Derby, Derbyshire27 November 2018
Such a cliquey environment to work in. If you’re not willingly happy to talk about people behind their back then you’re the one being spoken about.
Takes full advantage of new starters and old staff don’t make anyone feel welcome and makes you feel like you’re in the way and just a skivvy. They lightly show you how to do jobs and then leave you to struggle whilst they stand chatting to other staff.
No one helps anyone and everyone is stuck up... anyone that’s worked there longer than 2 years think they’re managers and without a doubt have criticism on how you do things.
Management is awful! No sympathy or help when asked... they’re only focused on making profit and do nothing to solve situations you try to arise to them. Very sarcastic and rude and constantly speak down to you all the time. Other managers like to tell you how certain managers don’t like you and how they talk badly of you and tell you that no other staff like you, which in my opinion is very childish and unprofessional. They’re not understanding in any situation and don’t like to listen unless it’s about the job.
Hours are ridiculous! If you ask to changed your availability they straight up say “no if you don’t like it then leave, this is retail for ya”. They take the absolute mick with the rest period, you could finish at 1am and be back the next day at 12pm.. no fairness in splitting shift and favouritism is given to people that are pally pally with managers as they’re always given they days off they want and most weekends and you never have a weekend off unless you use your holidays and if you over
  more... 18 your evenings are none existent as you’ll be on a close every shift.
Staff are just ignorant and rude and all stuck up. Each and everyone don’t know how to treat people with respect.
If a problem arises with a guest it’s put on you to fix it and management try and put you to blame for the issue.
Free films is a good pro but it’s very very rare they allow you in to watch the film because of the small capacity space and also you can only take one person in with you and that’s only if the managers allows it so it’s not really a pro unless you go on a Monday morning when it’s dead.
Constant moaning of uniform being unclean but yet they only provide you with one top/hat/apron and put you on 5 shifts in a row, with not spare time to actually wash the uniform.
All in all an absolute horrible place to work where you’re made to do every job, such as cleaning and fixing things like blocked toilets, cleaning sick and other things along with being treat like a slave and having constant rude horrible unappreciative guest at your throat. All for just above minimum wage and not one thanks given. You’ll never be appreciated for trying your best and for doing everything you can as quick as you can for the guest. Not worth the misery.
  less
Pros
None
Cons
Everything
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5.0
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Fab place to work
Retail (Current Employee) –  Warrington, Cheshire10 November 2018
Staff are absolutely amazing, extremely friendly and willing to get to know new staff mm&management also amazing and willing to help out whenever they can not just sitting in the office they come and help out making orders and serving people
Pros
Good for students as it doesn’t stop social life
Cons
Long hours, not many shifts
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bad management
host (Former Employee) –  Rochdale, Greater Manchester7 November 2018
bad pay do not respect you because they think they are better management kept changing and had over 30 new staffs coming and leaving. kept extending my probation worst place I ever worked in. I currently work in Argos where I get treated better.
Pros
free movies
Cons
bad pay no respect
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My experience
cinema host (Former Employee) –  Manchester, Greater Manchester13 October 2018
It was horrible working there managers were unprofessional it was very clique place and if you didn't gossip about everyone you were excluded and gossiped about. I was bullied and humiliated and managers stood by and allowed it to happen
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5.0
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Fun place to work
cinema host (Former Employee) –  Dudley, West Midlands1 October 2018
Management and staff very friendly and easy to talk to, enjoyable place to work and new challenges on a daily basis. Improved communication skills and customer skills
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2.0
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No support
Costa (Former Employee) –  Birmingham, West Midlands17 September 2018
Costa is treated as an afterthought and receive little to no support from the cinema, and any support given is made a big deal about which leads the Costa team to feel like a hindrance and certainly not part of the overall building team.
Pros
Free cinema tickets
Cons
Mistreated and overworked
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5.0
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Great place to work
Cinema Host (Current Employee) –  Dunfermline, Fife12 September 2018
Odeon has a great vision on customer service. We have vision and values that we (the staff) follow on a daily basis which creates a great atmosphere in the building. Odeon management ensure that the needs of the staff are met, as well as our guests.
Pros
Free films, discount on food, great staff environment - including various incentives.
Cons
The staff rota comes out weekly, therefore it is hard to plan social events in advance unless requested off.
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4.0
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Great place to work
Cinema Manager (Former Employee) –  Taunton, Somerset22 August 2018
had alot of fun there...very demanding but loved the environment.
unless willing to relocate or drive up to 1.5 hours everyday management promotions are had to get.
Pros
free movies and family and friend passes
Cons
1am finish 9 am start
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2.0
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Fun job but no respect for regular team members
Cinema Host (Former Employee) –  Tamworth, Staffordshire8 August 2018
Odeon was always a fun environment to work in with amazing benefits. Hours were usually good, even if low allocated hours, they were easy to pick up through shift cover. Staff were always kind and lovely to work with until taken over by new management. Since then, staff have been poorly treated and the rate of people leaving is going up. Friends who also worked there who were on leave for university had their employment terminated and were not welcomed back as they had been for the previous couple of years. Current staff members regularly express their need to find a new job as everyone is miserable and not respected or supported by management who spend most of their time in the office. Have also overheard guests discussing the decline of standards delivered by staff. Overall a decent job and above minimum wage, but not worth the amount of stress put on staff who aren't supported by the rest of the team.
Pros
Discount, free tickets, fun environment
Cons
Overly stressful, no support from management
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5.0
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Great company
Cinema Host (Current Employee) –  Derby26 July 2018
Good company to work for, flexible hours and the best working environment I have ever been in. Would be better if more hours were available more often but you can’t help the school holidays or good weather that take people outside.
Pros
Free films/ 40% off food and drink/ makes lots of friends
Cons
Not consistent with large numbers of hours/ finishing late nights sometimes 3am
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4.0
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Great fun to work there
TEAM MEMBER (Former Employee) –  COSTA, UK24 July 2018
A very enjoyable work environment! Staff are super friendly, customers are well taken care of and you get to watch unlimited movies for free! (However you may gain weight from all of the cheap nachos)
Pros
40% discount at cinema and costa, unlimited free cinema tickets countrywide
Cons
low wage
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5.0
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Fun and upbeat environment
Cinema Host (Former Employee) –  Tamworth11 May 2018
Friendly management and coworkers, always keep the job exciting. Range of skills put into practice such as interaction with guests, money handling, till operating and basic understandings of food storage and temperatures.
With popular film releases such as Star Wars or Marvel films, the cinema does become extremely busy. However, the management are always available to back up their staff when needed, and everyone works extremely well as a team to power through some of the busiest releases.
Overall, ODEON is an enjoyable place to work, and extremely suitable for those still in full time or part time education.
Pros
Friendly environment, flexible hours, staff discount
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3.0
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It's ok
Cinema Host (Current Employee) –  Hastings5 April 2018
Lots of cleaning in all areas
Dealing with the public and all sorts of guests
Handling money and adhering to company rules and guidelines in terms of health and safety.
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5.0
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challenging but Fun
Manager (Former Employee) –  Odeon Cinema - Tottenham Court Road13 March 2018
As a member of the ODEON family, I learned there are many areas to work in. Being the first to contact with our guests, and to be friendly, energetic and also committed to making our guests feel welcome and important.
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3.0
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Great team!
Team Member - Full Time (Former Employee) –  Exeter, Devon6 March 2018
I worked at the Exeter Odeon about a year ago, honestly one of my favourite jobs!
I loved the team i worked with but the down sides were - the looooong shifts, strange hours like 5pm-1am & the fact that it's minimum wage :(
if they paid better i would have stayed there!
But also the GM was a pain.
But the job was fun, sometimes tedious especially when you're on the 'floor' cleaning.
But the team was great
Pros
big staff discount on snacks, free tickets!!!
Cons
long hours, late finishes
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4.0
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Fun place to work
Cinema Host (Former Employee) –  England4 March 2018
Was a fun place to work. Variety of things to do , ushering was always my favourite (cleaning screens, ripping tickets) but retail was okay as well (selling food and tickets). My Odeon team were absolutely fantastic, teamwork at Odeon is amazing. Hardest part of the job was probably the constant complaints about food and ticket prices, but those are out of your control so you learn to deal with these appropriately. Best part of the job was the team. No-one really likes cleaning up spilled popcorn and drinks and ice cream for 8 hours, but the people you're with make it worth it. Personally found that management was hit and miss, our general manager was a great person but some of the supervisors could be a bit snappy at you for the smallest reason. Generally though management is good, very approachable.
Pros
Team ethic, flexible hours to suit you, engaging with guests of all ages, staff perks are amazing, never short of things to do
Cons
Long hours, working until 2-3am especially when big movies launch (if you dont mind this though this isnt a con, just worth a note)
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5.0
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Hard work but fun
Cinema Host (Current Employee) –  Newcastle upon Tyne, Tyne and Wear24 February 2018
Worked at Odeon for a good few years now and it can be a great place to work depending on how you approach the job. If your looking for a part time job with easy money think again. You are trained to work on retail, selling and preparing food and drinks or on ushering, checking tickets cleaning screens and other areas of the cinema. The work isn’t difficult, but it does take time to get the hang of the tills. The main part of the job is working with the general public who come in all shapes and sizes. This can be the best part of the job or the most difficult if your not good at communication or you don’t have a lot of patience. The staff team where I work are a great group of people who really make the job fun. The management are very good too, understanding, helpful and caring. They don’t sit in the office, they are on the floor serving on the stands or helping in screens as well as working hard in the office sorting out all the work which makes the cinema run.
Like many jobs it’s what your prepared to put into it. It can be rewarding and there chances of advancement. I won’t lie though it can be stressful, tiring and repetitive at times but as a part time job or your first job the Odeon at Silverlink is a great place to work.
Pros
Free films, reduction on food and flexible working hours.
Cons
Shifts vary a lot, can get very busy
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Overall rating

3.5
Based on 116 reviews
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