Do not work for this company, I was with them for two years, they started me off on a bank Contract and I was working 21 hours a week, I was previously working 11-2 in day time but because I had child problems they switched me to evenings at a different place which I had to catch two buses too, and got someone else for my day job without any notice. They also switched me to a 14.5 hour contract without notice which I lost 9 hours a week.... If you work for this company make sure you can manage because they will mess you about, it's horrible and the supervisor wasn't understanding at all!!!!
Cleaner Operative (Current Employee) – Cornwall – 2 May 2018
from day one i was treated fairly and given training overtime if necessary. covering at other sites if wanted. work on my own in the building and area supervisor is always at the end of a phone and calls down regularly
Early Morning Cleaner (Former Employee) – Norwich, Norfolk – 22 April 2018
I cleaned for three hours a day, Monday to Friday, from 5am till 8am, working in a giant office building. I was with this company for just over two months.
A routine day at work would consist of a deep clean on one floor, which would include dusting and spot cleaning of the desks, then I would vacuum all floors.
Despite the early morning shift, not getting sufficient amounts of sleep (because I have an evening job as well), and noticing a decrease in my wellbeing because of it, I still enjoyed the job.
Staff and management were friendly. My line manager was open and willing to listen to any problems that I had (not that I had many to speak of). But there was a work colleague who would talk negatively behind almost everyone's back.
Management also handled things in a professional manner. We had plenty of team meetings, pretty much once a week, where we would be informed of changes, and any problems that needed addressing. However I do think we had way too many of them; some I thought were a little unnecessary.
I was fully trained, and I received a full induction on my first day.
Another issue I had was with the clock in/clock out system. For one they kept changing our pass-codes, so we had to keep memorizing new ones, after just getting used to the old. Also for a while at the start, I had to wait for a supervisor to let me in, as I had not yet received my pass. And sometimes I would be let in with a few minutes before the start of the shift, but by the time I clocked in, it would be a couple of minutes past five. And if you clock in at say 5:01, you would bemore... deducted five minutes of work time from your wages. This was not my fault, and I do not think it was ever corrected, despite me addressing it to my supervisors.
The hardest part of the job was the early start. But it was the kind of hours I was looking for, so I would not rate the job negatively for that.
The most enjoyable part of the job was joking around with some of my colleagues. The office staff were also nice.less
Full training and induction, Friendly line manager, Good pay
Too many meetings, Harsh clock in/clock out system
Cleaner (part-time) (Former Employee) – Cornwall – 20 April 2018
This company don't give you the proper training unless you ask for it, then they fire you when you 'miss things' or don't do a good enough job! They also tell you to speed up all the time! There is also a lot of back stabbing between colleagues which all goes back to the area manager!
Pay always on time and never usually wrong, you get to leave early every day!
Not enough training, rude, will talk behind your back
Cleaner (Current Employee) – Liverpool, Merseyside – 6 March 2018
have to be there really really early straight to work doing all kinds don't stop barely ever get shifts just like another cog in a machine that can be replaced as long as the works done they don't care about how you feel
Cleaner (Former Employee) – Liverpool – 1 March 2018
Was working for echo areana OCS cleaning the management was poor and they expect 6 cleaners to pick and mop every tier in the areana within a 6 hour shift from 12pm until 6am, this is much of a struggle with just 6 people and our jobs would be threatened if we missed cups or didn't mop the spill correctly due to the ale being heavy for the mopping soap to pick up but the pay was goo unfortunately when my baby was born they got rid of me so it left me in a hard situation to provide for the baby and mother
Long breaks and good pay
Not enough workers, too much workload, jobs getting threatened constantly and spoke to like your dirt on there shoe
Cleaner (Former Employee) – Exeter, Devon – 23 August 2017
I found that working within OCS was very helpful in terms of working around college and allowed me to build up confidence at a younger age by giving me responsibility over an entire office floor in terms of cleaning.