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OCS Employee Reviews

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United Kingdom499 reviews
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3.0
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Very well planned and informative interview process. The security role can change on a day to day basis from directing people, front of house, guarding vehicle entry (VE) doors within a hall to conducting bag searches.
There is always a vibrant atmosphere during show time with good information at hand regarding the shows.

Staff are nice and helpful to work with but there can be issues with unenthusiastic staff drafted in from external agencies especially during high profile show and events.

There is good management but there is also bad management which leads to high turnaround of staff.

The company does not back you when things go wrong e.g if a contractor or stand holder is doing something that they should not be doing and you politely ask them to refrain from doing so can lead for them to become abusive or even physical towards you. As this escalates to management with your evidence the perpetrator is simply given a 'slap on the wrist'.
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5.0
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Good to work for as i worked before some teething problems due to the current conditions many things falling behind but the team is holding together to resolve issues and keep going
Pros
Many
Cons
Current conditions make it challenging.
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4.0
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Great place to work and they look after their staffs for thank you. Have nothing to add again is that okay or you can go the there website and look up
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1.0
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Work you into the ground for a pittance. Regular work is never guaranteed...zero hour contract. There’s a lot of travelling around the country which is ok if you’re not too knackered to enjoy it! Physically and mentally draining. You are treated like scum by the majority of placements.
Pros
My team were fantastic
Cons
Expect you to spend longer travelling than the actual shift. You don’t get paid for travel!
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1.0
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Turned up for interview at required place.Waited 35 minutes .Asked some people do they know the person who is supposed to be there, no joy with that. Got home and contacted them only to be told someone was there and i wasn't . Someone not being honest If they think i want to waste 2 hours of my time and petrol to just be mucked about this is not the sort of company i want to work for
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5.0
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Easy to work for if you keep your nose clean and get on with the job.

Very rewarding assisting passengers to and from the aircraft.


Its a pity its not all year round as its a contract during April to October.
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1.0
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When I first started working for OCS in 2010, I found it to be a friendly, sociable, calm & stress-free place, a place you can have a laugh with your colleagues & management you could approach if you had a problem but not anymore. Since new management took over it's become nothing but a stressful, unsettling place to work. The lack of respect that the management have is unbelievable. I've seen & heard just how they are with different staff members - the lack of respect they have and the way they talk to some of the cleaners is absolutely disgusting and that's the thing - it never used to be like this when I started.

The management think they can speak to who they like how they like and it's not on. I never experienced this but I did see it happen a few times. I wish I could name and shame the management but what good will it do, if they are reading this they know who they are - all I will say is it's the management at the ICC in Oldham.

My 21-year old daughter joined the company a few years after I started and she was a victim to being pulled in the office and literally roared at by the new management. It affected her badly & she still stayed until she found a better job else where, a job where she is much highly appreciated for the person she is and for the job she does.


The wages would often be wrong on so many levels and the management would try and assure you that the wage is correct. Before this job I used to work in a bank (in the wages department) and I know more than anyone just how to pay someone the right wage that they deserve but obviously numbers isn't OCS's
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Pros
Hours, Holidays
Cons
Bad Management, Disrespectful, Treated unfairly, Wages wrong
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4.0
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I would love,my job back there, after walking out, because after having a miss understanding, with a work person.
I worked at Hammersmith number 12 and I walked out, because the manager wasn't never there when was any misunderstanding at the site,
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1.0
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This place is disgusting with all Indians working there, they have no work ethicates, no manners. It utter disgusting place. They have no knowledge of how to work as a team each one tries to be a boss. The ladies and the gents are equally to be blamed. They give preferences to their Goan people. There is no place for an educated person who has worked in a corporate offices.
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5.0
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The company were very supportive and all levels of colleagues approachable. Keen to deliver on transformation Programme. Challenges due to dealing with government department which had various challenges, not least the onset of Covid-19
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5.0
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Really enjoyed working for ocs great team work friendly management.perfect job.i only left due to problems at home.but would go back now if I could.so would recommend working for this company
Pros
Very friendly and team
Cons
Could of done with more hours
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5.0
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I’ve worked for ocs for the last five years and had a great time working with them I’ve worked on most of the job you do in a great park like Hyde Park from litter picking to gun salutes for a state visit to cutting park land grass to emptying bins to sweeping roads and Paths
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1.0
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I previously worked for ocs for 4 years as security at Collins aerospace Wv10 7eh. Long hours, poor pay, poor management, long wait for uniform and won't last long due to bad quality. Don't be surprised if they bully you into other roles outside of your contract without any payrise, you will also be fed alot of promises for improvement on the site or a payrise but trust me don't believe it its all propaganda to keep you because they are desperate for staff. I have seen myself first hand 23 guards leaving the place. They will also poach staff from other company's who cover the site. Your basically expected to sort any problems out on the site even if it's not your expertise. Expect to stand outside all day in all weather's while other staff sit inside eating triple decker bacon sandwiches and playing mobile phone games.
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1.0
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Don't not work for this company. I was payed a week short in my final pay and they used every excuse not to pay me. Management haven't a clue what they are doing. Expect more and more work out off you with no extra money.
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1.0
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All I can say is avoid unless you like to be bullied. The whole office is full of gossips and people slagging off others and FA gets said about it. Very unprofessional company. I’ve never worked for such a horrible company in all my life and the directors don’t care about how people are treated as long as they are happy having their expensive lunches in all those stupid meetings they have every day. the people in the low paid jobs get treated like dirt and just another number. When you put in a grievance about someone again nothing gets said or done about it either especially if the person your complaining about is the directors PA and is up his behind kissing it all the time whilst going around being rude to the whole office
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5.0
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very good colleagues, early hour work, competitive salary which fluctuates, vehicle provided is an advantage, helps massively. early finishes due to early starts
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3.0
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Standard security company, wages need inprovement. Middle management OK, but overworked and have their hands tied. Steady job low wages. Uniform needs upgrading. job jobjob,
Pros
Steady job, pay always on time. Management OK..
Cons
Long hours, low pay.
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4.0
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Work as a cleaner , the pay is low and the time gate system isn’t any good but the is endless opportunities for advancement if you want that , and my manager was awesome
Pros
Colleagues, advancement
Cons
Pay
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4.0
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Working for OCS gave me a the chance to show I could do anything if I put my mind to it . They are friendly welcoming and helpful . If you have a problem there is always someone to help
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1.0
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Bullying management and supervisors, manager groomers against young female members of staff, drug culture with one or two supervisors. Work load way to much, company preaches about duty of care to staff, but its non existent.

Pros: great work colleagues.


Cons: Upper management and supervisors
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1.0
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Terrible work culture and no support from management, lack of basic resources to be able to carry on with every day job! The only people I could ever really rely on were my supervisors.
I have witnessed how badly employees are being treated and people bring replaced like used trash.

Management nearly non existent, none to turn to for basic information. No proper training given, my job role was never explained to me properly and I ended up undertaking tasks that were totally not my duty to be later told it was not my job.

Only half an hour unpaid lunch, no career progressions.

I would really discourage anyone to start working for this company, wasted time !!!!!!!
Pros
Could leave half an hour earlier if didnt take lunch
Cons
Management
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