Ocado Employee Reviews in Bristol

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Cstm driver
Customer Service Team Member (Current Employee) –  Bristol13 September 2018
Silly hours, not enough time on route, sat navs are pants. Vans are damaged and on there last legs, management are not helpful and marshalls dont care! £330 take home
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Horrible hours and no reward
Van Driver (Former Employee) –  Bristol13 April 2018
Very hard work, it may seem easy at first but the amount of miles and places they expect you to go are sometimes impossible so you end up on foot delivering.
No thanks from management if you go out your way to help and very bad hours
Pros
None
Cons
No social life
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If you dont want a social life its for you
CSTM (Current Employee) –  Bristol4 April 2018
Easy work can be heavy at times, they want you to live the Ocado way and nothing else (stepford wives). One good thing is if you finish early you can go home and still get payed.
Pros
Non
Cons
Shift pattern, hardly any weekends off, they give you a pay rise then take 3days holidays off of you.
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Good work place
Delivery Driver Marshall (Former Employee) –  Bristol14 May 2017
Good company to work for! Good pay and no 2 days are the same. Busy days with lots of drops can sometimes be hard going and if staff shortages can become busy
Pros
Plenty of breaks
Cons
Long hours
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work
Customer Service Team Member (Former Employee) –  Bristol, Bristol24 February 2017
Print and check paper work
check van out ready for the route
go out on route to deliver their shopping
return to depot to get the van checked back in.
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Easy Job, well managed average pay
Delivery Driver (Current Employee) –  Bristol13 April 2016
Great company to work for, the job is really easy and they look after you well. pay is fine for how easy the job is. finish early nearly every day and get paid for full 8 hours.
Pros
Early finishes
Cons
Working weekends
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ocado
Customer service (Current Employee) –  Bristol21 February 2016
ocado bristol is a depot that is growing to quickly for its management to keep up but thats not the same else where i worked in southampton for a year first and they are one of the oldest depots and know what they are doing i would suggest that depot over bristol
Pros
semi felxible
Cons
poorly managed
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Good company to work, great team ethics
Customer Service Representative (Current Employee) –  Bristol17 February 2016
With their excellent training program and strong customer values, I was able to provide an excellent customer service with the confidence to ensure a positive feedback on a regular basis. Being helpful and informative whilst remaining a professional level at all times.

Routine van checks are very thorough to maintain a reliable vehicle throughout and a strong brand presence at all times. Co-workers are equally as passionate about their role within the company. A relaxed and friendly working environment but remaining professional at all times.

Heaving lifting and locating properties in rural places in the darkness could prove challenging but not impossible.

Providing a high level of customer satisfaction and enjoyable team working environment.
Pros
Choose days off
Cons
Very early start or late finishes
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Easy job, bad pay
CSTM/ Marshal (Current Employee) –  Bristol25 January 2016
The CSTM role is quite easy really, you can go home up to 3 hours early and still get paid. I would regularly do 25 hours a week but get paid for 40. The Marshaling role is absurdly hard and stressful for only £1 an hour more. Most of the co workers are really nice and so are the management.
Pros
Short working day
Cons
pay
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produtive team members
Step up Chargehand (Current Employee) –  bristol8 March 2015
I enjoy the job its just a shame some of the other shifts don't work as a team and look after the next shift with the work pattern
Pros
free uniform
Cons
unsociable hours and not good pay
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well organised
Delivery Driver (Current Employee) –  Bristol, ENG4 September 2014
go in print of paper work wait till you got a van do your checks on the van before going out to do your deliveries. Theres not to much to learn other than following a route plan and being on time for deliveries. the job is not hard atall just need common sense and the best part is when you come to your last drop on your route knowing its all done.
Pros
staff discount
Cons
unsociable hours
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an enjoyable place to work
CSTM (Current Employee) –  Bristol20 March 2013
as a professional driver of a 3.5 ton vehicle the role consists of interacting with customers on a regular basis delivering there goods on time and keeping customers informed when the delivery is running late.
This position has helped me to learn and improve my customer service skills as well as working well using my own initiative.
The management are easy to get on with and helpful.
co-workers are friendly but you spend most of the time on your own.
The hardest part of the job is running late and trying to locate houses in bad driving conditions in country lanes.
The most enjoyable part would be when the sun is shining and it all goes to plan which does happen 9 times out of 10 minus the sun.
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Overall rating

3.1
Based on 414 reviews
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2.6Work/Life Balance
3.0Salary/Benefits
2.9Job Security/Advancement
2.8Management
2.8Culture