Ocado Employee Reviews

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Awful employer bad company!
Cstn (Current Employee) –  Dordon, Warwickshire19 October 2018
I am disgusted with this company ! My husband has been suspended for something he would never do, taking them for everything, shocking the way they treat their staff! Certainly will not order from them again and will advise friends and family not to either !!!!!appalling!
Pros
None
Cons
Awful management
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tiring and low pay
personal shopper (Current Employee) –  Hatfield, Hertfordshire18 October 2018
a typical day at ocado would consist of an early start and long hours with unpaid breaks which in my opinion were not long enough to fully relax from the physically demanding job.
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busy work environment
CSTM (Former Employee) –  DAGENHAM16 October 2018
always busy and stressful everyday.

increase in geographical awareness

management is sometimes fair but mostly, they dont care about you

good friendly workforce

lots of heavy lifting / good cardio workout/ injuries will occur


wages are good if you do the overtime
Pros
free hot drinks
Cons
long dours
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Disappointment
Delivery Driver (Former Employee) –  Park Royal, Greater London12 October 2018
I was working with this company for 10 months. Few months into the job I got pulled up because I had 3 absences within 6months, taking into account they were for a good reason. Was given a stage 1. Was late once within those 10 months and I was sent home because I arrived 1 minute late.
I was attacked when making a delivery and I got suspended for two weeks.
After this I got sucked with a Lousy explanation manager did not care at all about my safety they were much worried about the company’s reputation.
What a joke of company it all seem very good at the beginning turning out to be a awful company.
“Not everything that shines is gold”
Pros
Great colleagues ( drivers)
Cons
Computer system rubbish
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good job
Personal Shopper (Former Employee) –  Staffordshire9 October 2018
I learned to become faster at work, to have a good time management, the hardest part was standing to much, giving me lower back pain, the only bad thing was about the fact that pregnant woman still need to work standing
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Poor management, long hours
Personal Shopper (Current Employee) –  Andover, Hampshire9 October 2018
No bad job, long hours, very bad management must of them doesn't respect you... just because you are a personal shopper they think u are a rubbish. If u want to grown in the company you will need to have friends on top. You can be a hard work but for them u are just a number
Pros
None
Cons
Long hours, no respect from the managers, low wages, planning have no ideia what to do, some OM have no ideia how to speak with people...
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they don't care
Personal Shopper (Former Employee) –  Andover, Hampshire6 October 2018
3 sickness and your out i had 1 sickness and accident at work and 1 allergic reaction they through me out the door they dont give second chances to anyone
Pros
good pay
Cons
everything else
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Relaxed and fun workplace
Digital Designer (Former Employee) –  Welwyn Garden City, Hertfordshire1 October 2018
Ocado is a relaxed and fun environment to work in. There are lots of opportunities to get involved with new projects and lots of social activities you can join in with too. Working there is like being part of a big family. The only negative is that the hours are long
Pros
free food, brown bag lunches, social activities
Cons
long hours
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great
Stock Picker (Former Employee) –  Welwyn Garden City30 September 2018
It was long hours but the work was enjoyable and varied so that you would not get bored during your shift. the people were also great and came from varied backgrounds so it was good to talk to them to find out more.
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End of the river job
Driver (Former Employee) –  Dordon, Warwickshire30 September 2018
The turnaround of drivers says it all. Dreadful job. If you don't want a life outside this job, this is for you. Totally not enough time given between deliveries. Some of the places are terrible. Ask yourself why are they using online to deliver their food in the ist place? You will fall behind every day & when you do the phone doesn't stop ringing. Management are intilely 1 sided. Holidays hard to book. Hard to make friends as you see them 1day & don't see them again due to so many people work there. Pls take my advice Don't Bother to apply for a driving job at OCADO
Pros
Clocking out
Cons
Clocking in.
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brillant job
Customer Service Delivery Driver (Former Employee) –  London24 September 2018
i would recommend this job to all delivery drivers because the way ocado do things you have a monthly router so you no whats days you are working. you don't have to load your van. everything is computer rise and you get good benefits.
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Not a bad place to work for
Personal Shopper (Current Employee) –  Andover22 September 2018
The company does try to look after its employees in many ways, though obviously they will be thinking of profitability first. If you work hard, you will get on fine.
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You are not a human being,you are a number
Driver (Former Employee) –  Park Royal, Greater London22 September 2018
Nothing to do here,look for another job!

Do not bother with this company. You are practically a slave for a company that only cares for the numbers,not people....

Bad wages

No breaks

No holiday when you want

No days off when you need

No weekends off,ever!

In essence you are delivering 20-40 kilos! to people living on the 7th floor with no lifts. Parking is an issue always
Pros
none
Cons
all described
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Back breaking work
Personal Shopper (Current Employee) –  Dordon, Warwickshire20 September 2018
:ots of heavy duty lifting on some aisles. not for someone who wants to progress at a job. Great if you need something to keep you going. managers can be helpful when needed. very solitary job and can be lonely
Pros
easy to get a job there
Cons
irregular shift patterns, must be flexible
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Great enviorment
Contact Center Advisor (Current Employee) –  Hatfield18 September 2018
Ocado is a great place to work and is a very young company so its every exciting to be apart of the company.

They offer great opportunities in house.
Pros
Great perks
Cons
Hours are a bit difficutl
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Don't do it. Just.....don't!
CSTM Delivery Driver (Former Employee) –  Leeds, West Yorkshire17 September 2018
Management couldn't care less about you. Poor wages. Routes are a joke. Sat-navs are useless. Marshalls are all up their own a***s. Vans are all in s**t state. Shift times are ridiculous (don't expect a social life.....or a family life........or just a life in general).

In short: back-breaking, stressful work that pays peanuts whilst the management with screw you over the first chance they get.
Pros
Clocking out.
Cons
How long have you got?
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Good place to work hard
Personal shopper (Current Employee) –  Hatfield15 September 2018
if you are hard worker thats the place for you. Picking up heavy stuff, input data in the system, work fast as of that depends the bonus you will receive.
Pros
no pressure
Cons
heavy job
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Decent workforce an office staff
HGV Class 1 Driver (Former Employee) –  Hatfield, Hertfordshire15 September 2018
Nice easy job, 1 or 2 drops a day which you unload with warehouse ops.
Decent wagons, well maintained and not old. The problem with this job is security, your only ever one bad day away from getting the chop. Cameras watching you in the cab procedures that are not flexible. Lost count how many guys got sacked while I was there. Sadly your just a number and as such get treated that way by senior management.
The other thing rubbish start times and low pay. The money is poor and you do long days
Pros
Decent wagons easy work
Cons
Management/ job security
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Cstm driver
Customer Service Team Member (Current Employee) –  Bristol13 September 2018
Silly hours, not enough time on route, sat navs are pants. Vans are damaged and on there last legs, management are not helpful and marshalls dont care! £330 take home
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Great pay
Warehouse Operative (Former Employee) –  Andover, Hampshire31 August 2018
It was a good place to work, the people there were lovely but the hours dragged. The food in the canteen was amazing and the company shop prices were insanely amazing.
Pros
4 days a week working
Cons
Long hours
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Overall rating

3.0
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