Very unprofessional company
Support Worker/Carer (Former Employee) – Southampton, Hampshire – 29 September 2018
Worked for Nurse Plus in two parts of the country, both became huge disappointment. Was offered shifts only if no one else was ready to do them, double bookings, cancellations were frequent, struggled for 3 months to get 30 worked hours paid. Nicest places of work were given to friends and if they liked your face. They booked me at services but forgot to tell me, the service recorded me as unreliable and was not allowed to return. I had to report one staff for abusive behaviour, Nurse Plus organised a meeting but only supported their client and not me and I was advised never to work at that service! They dont seem to have a software to keep track of where staff is working and no online system to book shifts.
Companies complain all the time that if they ask for agency cover in the weekends, Nurse Plus only promise to find someone but make no effort, which was proved as I could have done a shift but Nurse Plus never contacted me, while the service was struggling. Thats because those on call in weekends, will not get more pay if they make an effort to call round, so its not done and services are being let down and agency staff not getting enough shifts. I left as I felt I am a useless piece on their chess board. Could be a good company but management is unable to handle it all.
As Nurse Plus already has a bad name, regular staff hardly welcomes their agency staff. Lot of Nurse Plus staff complains about the company which does not help either. Nurse Plus just does not have a good name out there. Find another agency if you want to work for one, and avoid this one.
Rude office staff/management, Unpaid training, Racist environment