North West Ambulance Service NHS Trust Employee Review

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Lovely people
Corporate Governance Assistant (Former Employee) –  Bolton, Greater Manchester28 April 2019
Lovely people and a beautiful head office. I had the opportunity to spend the day in an ambulance. It was a thrilling experience and a real eye opener.

The issue was that the admin job I was doing, which largely consisted of minute taking, was just too boring. I was over qualified and over experienced for the role, and unfortunately, I found that there wasn't adequate advancement opportunities (for admin/support staff) at a quick enough rate for me.
Pros
People, location, part time working.
Cons
Lack of career opportunities/advancement.
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Fast paced and under valued
Paramedic (Current Employee) –  Cheshire31 August 2019
This can be a very rewarding job in many aspects. On the front line of patient care we are everything from social workers to counsellors and police.
There is room for progression but staff tend to feel unheard and under valued.
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Embedded management culture of bullying, intimidation and cover ups...subtly done!
Paramedic (Current Employee) –  North West4 August 2019
This can be a very rewarding job when you are operating autonomously as a paramedic and delivering patient care. You will also work with some really nice staff who are very conscientious in their work and strive to deliver the best patient care possible. The corruptness of the service beggars belief and the way that statistics and figures are manipulated under the guise of delivering the right care to the right patient at the right time. Nothing is further from the truth with an active shift to actually try to 'NOT' send an ambulance if possible! People waiting for ambulances in excess of 2, 3 and 4 hours purely as they have been incorrectly triaged and then a mad panic to get a response to the patient that really needs one!! Unfortunately many cases ending up in coroners court.

Mangament try very much to intimidate, harass and mislead staff in many aspects.....leave entitlement, meal payments, hours, sickness etc. They will try this moreso with the newer members of staff until they become familiar with what can be can be complicated and vague procedures until explained correctly. Very long hours and nine times out of 10 you will only get 30 minutes break on a twelve hour shift, as you have to try to utilise your second 20 minute break to be able to just go home on time! The reward comes from the patient feedback and making a difference in someones life...you will, however get no recognition or thanks from your management.
Good spirit of teamwork operationally on the road and some excellent staff.

This is my unbiased honest opinion not just a negative view for the sake
  more... of it. This is a valued and sought after role that many people start to hate after a few months purely because of the services lack of support and good management  less
Pros
Making a difference in a patients life or even saving it, Good colleauges, Some fun times with work friends, Pride in your role as a paramedic.
Cons
Long long hours, Lack of adequate breaks, Little support or recognition, Subtle and even sometimes blatant intimidation and corruptness Work life balance is very poor.
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Overall rating

3.1
Based on 16 reviews
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Ratings by category

2.8Work/Life Balance
3.8Salary/Benefits
3.3Job Security/Advancement
2.8Management
2.9Culture

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