Working for Agilisys was not as bad as I heard it to be.
However, In the two years that I spent working there we had 4 different managers. General management was poor, team managers that hardly knew what they were doing and floor managers that didn't care as long as their jobs were easy and targets were met.
It's a very stressful job. You are made to take on as much work as you can possibly manage, plus extra. There isn't really a support system in place if you can't manage your workload due to lack of staff. You have to work very hard for VERY little pay. There is NO opportunity to progress any further from desk/telephone jockey.
The people I worked with were very warming individuals, however as a team - well, there was no team. People who are only interested in doing there own work even if they have capacity, although are the first to whine if they themselves want help. Could get very venomous, although I think that's just a price you pay for working with a majority female team.
All in all, looking back I realize that it wasn't as bad as i thought it was at the time. If the wages were higher I'd probably go back.
Or it's a good job to start off in to get some experience under your belt.
Busy office environment, easy to get along with colleges, plenty of work to keep the day going, decent discount benefit system.
poor management, lack of support, low wages