The open day which told you about the role made it sound amazing. I was so excited to get in and put my heart and sole into the interview. I mean I’d already invested so much time and energy into the application process to get to this point. NEAS was the job of my dreams. a career, something to feel pride in doing. I couldn’t believe I was successful at what sounded like a prestige workplace to be in. Training was fine but as soon as the role began things changed. I was miserrable from day one, so we’re many of my teammates, some of them have left already and it’s only been a few month. I can only speak as a call handler/health adviser, as I’ve heard those on the road have a much better respect given to them. I’m desperate to find something else now but I wish it didn’t have to be this way. If only the work place was happier and run better then I’d stay. I feel sad that it’s not how it was portrayed and how little management think of us. I’d really advise against putting your energy into joining here, it’s not a nice place to work.