Support Staff (Current Employee) – Norwich – 9 October 2018
I am in a school so management are poor and there is no chance of advancement. If you are not part of the pack, you are treated very low. There is a huge turnover of support staff and the pay is abysmal, especially for the demands put on you. Norfolk County Council have always resolved issues quickly and are easy to contact.
Performance Manager (Former Employee) – Norwich – 3 October 2018
I had a really successful 16 year spell at Norfolk County Council which was soured by their refusal to put in place cost effective and totally reasonable adjustments, despite spending a fortune on updating the main tower at county hall (not where I worked).
Working for Norfolk County Council has many advantages. Recognition for good work Good career prospects Great level of customer service Supportive managers Great training programmes Flexible working Great holiday allowance and annual leave purchase scheme On site car parking at most offices
anonymous (Former Employee) – anonymous – 26 September 2018
Jobs for life no longer exist within Local Government. This LGA had many different cultures depending on which department you were employed in and sometimes on different floors of the Head Office. For a company which struggled to attract women into engineering roles it did not support those who had managed to break-into such a career within the Authority.
co-ordinator (Former Employee) – Norwich, Norfolk – 31 July 2018
Dedicated, kind and good humoured colleagues. I would have benefited from more home working and greater flexibility. The office environment was at times noisy and hectic. Above all the council needs to sort the abysmal parking situation for mobile workers. Shocking and not helpful for business productivity !
Enjoy the interaction with children and adults. In recent years budgets have been cut so much that when staff leave ( teaching assistants, cover supervisors) they are not being replaced and that leaves the rest of us doing more and more work for same money. Also my own children are grown up now, so the original reason I worked at school is no longer there.
Finishing at 3.30 most days and school holidays.
Only being able to book holidays in school holidays ( cost more), and only being paid for forty four weeks a year.
Business Support Officer (Former Employee) – Norwich, Norfolk – 22 May 2018
Since starting at Norfolk County Council I have enjoyed the challenges it has brought and working with various teams. I have found the roles I have occupied to be varied and interesting. The colleagues I interact with have been helpful and felt supported in performing my duties.
Work life balance is not recognized within the teaching industry, hard work is not noticed or rewarded. In my experiences initiative is frowned upon unless you are top management and opinions of the teachers are not heard or acknowledged.
Long holidays, competitive salary
Long hours, unpaid over time every day, lack of respect and support from parents and management.
Support Worker (Part-time) (Current Employee) – East Anglia – 17 January 2018
Helping to support people to be independent in all daily tasks. The management are ok but could do better. The hardest part of the job is sometimes getting support from management, even if only for reassurance. Another hard part of the job is working on my own at night driving around with hardly no street lights, of which I think is very dangerous.