NCC is a hardworking environment, dealing with difficult situations on a daily basis. The management are supportative and approachable.
Work starts at 8.45 and finishes at 5.30. There is no typical day, each day brings different challenges. From staff sickness, managing the duty desk, attending meetings, supporting staff and advising on difficult situations.
Supporting physically disabled and older people living in the community is challenging, but also very rewarding. I have learned how to be flexible and to listen to what is being said to me, by clients, staff and support services. As a PCOT I work primarily with the OT's in the team, but also support the social workers and assistant practitioners. NCC is dynamic and change takes place at increasingly fast speeds, adaptability is essential and communication within the team is a must to ensure that the citizens of Norfolk are supported. All the staff are hard working and due to the lack of human resources are expected to be generic in their approach. The hardest part of the work I currently do is sourcing packages of care to support people to remain in their own homes safely. I enjoy supervising staff and acting as a source of information and advice. I also enjoy working with people in their own homes (normally around their moving and handling needs and equipment provision).