Market Researcher (Former Employee) – NEWCASTLE, UK – 5 July 2017
Long Hours - generally 0830-1730, when travelling from an hour away at minimum wage £7.20, although I was only 19 at the time.
I was let go immediately with no previous indication, they stated I'd had too much time off sick when I'd been off for one week with tonsillitis which I'd been hospitalised with. If I'd really cared about the job, I would have certainly argued my case but it just wasn't worth it.
Recruitment Consultant (Former Employee) – London, Greater London – 4 August 2017
nigel frank don't treat they're employees with respect all you are to them is money making machines that are disposable as soon as you don't make enough money everything that counts for the management are the stupid KPIs you are forced to stay way longer than stated in your contract and encouraged to also work in your breaks on of the catch phrases are work hard play hard but even though the floor made new record we were just told the next time we can do more
a paw in the manager's hands (Former Employee) – Newcastle upon Tyne, Tyne and Wear – 4 April 2017
It's a madhouse, enough said. Colleagues you can't trust acting like sharks behind your back, guys just being over their hormonal inner struggles, lunatic managers acting like guards in a concentration camp! Appalling. A sad grotesque place at times. Wrong place to be if you care about respect and if you have a sense of decency. Promotions are dished out depending on how much of a boss-worshipper you are or... well... there are other ways...
Recruitment Consultant (Current Employee) – Newcastle upon Tyne, Tyne and Wear – 15 February 2017
The excellent training, good commission structure and great working environment is outweighed by the embarrassing loud culture, long hours, the poor basic salary and the work load demanded by management.
sales and customer service agent / ATL/ 15 years (Former Employee) – Newcastle upon Tyne, Tyne and Wear – 1 February 2017
I know the manager extremely well, he lies and says theres no jobs available so he can have loads of licky bums working for him. He wouldn't know a real sales agent if they danced naked in front of him. I've known him for yeeeeeeeaaars.
This company usually hires graduates and trains them to work like a machine. You work 11-12 hours a day without breaks. Sometimes you have to work during lunchtime too. That is insane. And managers are yelling constantly if you're not on the phone even if you don't have anyone to call. You have to lie for your candidates and clients too. I do not recommend if you are a human who have own ideas
Sales Executive (Current Employee) – London – 4 September 2016
It's a fun place to work in with a clear career progression path. Most of managers are not brought in from outside but promoted from within. If you are ambitious enough, motivated and money hungry there is a great opportunity to make a lot of money as commission is uncapped and training is given to you at every step. Sales is not an easy job and you need to be prepared to be turned down and maintain a positive attitude and keep going. The opportunity is there for those who want to take it. The majority of your colleagues are young and like-minded, it is easy to fit in.
Great training, progression and uncapped commission
The hours are long but it is the same in any recruitment business
Trainee Recruitment Consultant (Former Employee) – Newcastle upon Tyne – 16 March 2016
The interview process for this job is ridiculous. After a phone interview you will be invited along to an open evening. The open evening consists of:
A) A 2 minute speech about yourself B) A presentation by a manager C) A group sales task D) An individual sales task
The presentation is very wolf of wall street style, the manager spent 20 minutes telling us various ways to spend money. He continually bragged about how much money he had and how you too could be like him. They make it very clear that the business is in no way interested in your welfare or customer needs. The working hours are from 8am - 8pm although you are only paid from 9am-5pm. With that said, it almost becomes a competition on who can leave the latest and leaving first is frowned upon. You will see this job advertised almost daily on this website because staff turnover figures are so high - there is a reason for that! The business has a "work hard, play hard" culture, although with so little time away from the business its hard to maintain any sort of social life.
The individual sales task on the assessment day is in the form of a role play. You are required to cold call a group of managers and team leaders in order for them to assess you suitability for the role. The managers who want you for their team then interview you at a later date, meaning you could have a number of different managers in your final interview.
The interview lasts an hour and is a more traditional face-to-face format. I was asked how I would go about selling a position to a client despite knowing that taking the job wouldmore... be unsuitable for them. When I said I wouldn't, they began to discuss how financially beneficial it would be to both myself and the organisation. This was followed by further discussions about how much money can be made and how great it is to spend it.
Whilst you will be brain washed with how much money you could make, please remember you will be working 60 hour weeks for your base salary.
As a point of reference employees who make 12 deals in 12 months get a company car and a promotion. Which gives you an idea of how difficult it is to make a deal and how unrealistic the on target earnings are.less
The rewards programme (if you make it that far)
Immorale, base salary is poor, staff turnover is high, no regard for staff welbeing, long working hours