NIC Services Group
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NIC Services Group Employee Reviews

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United Kingdom216 reviews
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1.0
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New mangers every week that didn’t know what they was doing . Min pay an hour when u do all the hard work . Never paid property all way missing money not paid anoth ,all way on different day each month so can plan your bill for one day
Pros
Non
Cons
Pay
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Watch out for the managers if they don’t get there own way they will bully you there is no training you are treated like rubbish you get no break and the wage is poor
Pros
Home time
Cons
None
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1.0
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this is not a cleaning job its well past that absolute shambles work that you do is a joke and disgusting! working for Morrison threw NIC its a joke all Morrison staff have no respect! treat you like dirt make it harder for you with alot of mess they dont care NIC manager douse not care so you are just a peace of dirt to all. cleaning after the minions witch they make a big mess dont care i would not recommend this to anyone especially working in Morrison stay well clear.
monthly pay not worth the wait!

o and NIC are taking tax of you witch they should not be doing!


this is not a cleaning job you expect.

you just need to look at all the feedback it says it all


YOU HAVE BEEN WARNED!!!
Pros
nothing!
Cons
lot of dirty work low pay lack of staff and so on!
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1.0
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NiC took over the cleaning contract at the packing company were I had been based for 4 years. From day 1 of working for them they were expecting me to do 4 hours work in 3 hours which started stressing me out. I was struggling to cope with the job so I decided to leave due to my mental health problems
Pros
Always got paid on time
Cons
They expect to much from you
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I was ISCM for two years, I left due to staff shortage, not enough hours for the work piled on us due to staff redundancies and hours cut when they took over in October 2019.
Having one of my Staff posting on here that I’m a bully, accusing me of slander, of being in a relationship with a fellow colleague, putting in a grievance about me, bearing in mind the colleague worked nights and I rarely saw them. NIC never spoke to me regarding this, they seemed not interested in anything as long as hours and work was covered. One minute they expect you to work without day off, the next moaning because you are, expect you to provide staff for the other store at short notice even though you can’t.

When your Transition Manager visited he had no time to discuss issues with you, would dismiss you from room the minute his phone rang then leave.

This is a company that does not care for the welfare of their staff, treat their staff like robots, expect you to change your working hours, day off without causing a fuss.

Getting my holiday paid at minimum wage instead of my rate, not enough chemicals or the right ones.

Getting wages wrong month after month.

When your sick not caring only worrying about the hours not being covered,

Security Guards who think they run the store and love to gossip.

I could go on, but I have said enough.
Pros
Nothing
Cons
Everything
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1.0
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AVOID!! Very unprofessional, management are spineless. Never paid correctly for the hours worked. No uniform provided, no support or notice to work extra hour's. An absolutely horrendous company to work for. I'm surprised they have any cleaning contracts! AVOID AVOID AVOID!!!!
Pros
None
Cons
Everything
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2.0
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Had so many problems.too many I wouldn't want to name and shame. But could never work with nic or any other cleaning company, she has made me feel so worthless and depressed I had to leave.
Pros
Friendly team
Cons
Stressful if audit isn't ok, an it feels if its wrong it's all on you.
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Worst company to ever work for get treat like dirt expected to clean everywhere in a 3 hr shift with no ppe no cleaning equipment managers of Morrisons treat u unfairly n look down there nose at ya. Would avoid this job like the coronavirus. Just scroll on by the next jobs avail as u just waisting ur time with these wages always wrong n just disrespected avoidstocktosuperstore
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Worked has a mobile cleaner was expected to travel from sandwell to Norfolk, southport wales etc to clean stores so would set out early to avoid traffic sometimes 4am to clean on average 4 shops then drive back sometimes 7 hours travel plus at least 1hour in each shop to be told i would only be paid for the cleaning i was stck in a lane in wales in snow slipped and shut my hand in the door phoned my supervisor and all she was worried about was can i get the van back
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5.0
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fantastic company, always overtime if you are needed and shift covers. Tesco staff are friendly when working with them. managers are always there if u need support or have questions.
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1.0
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I was told my hrs were 18 hrs a wk thats fine but when u get asked to cover shifts ok fair enough but get no thank u nothing. I did a deep clean in all toilets and was told we dont do the mopping of toilet floors unless neccessary. Toilets are always blocked and cant keep good hard working members of staff they keep the ones that talk on their fones
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I’ve worked for NIC on and off for about a year. Never had a uniform had to buy my own, hours suck and even then you don’t get paid for them correctly. No help with mental health, the job is making me depressed. Even now, no correct PPE during a pandemic, treated like a number, I’m about ready to quit as I can’t take the constant demand anymore. Management is useless, shame on any company that hired ththem
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One if the worst company I worked for ever wages constantly wrong I left due to ill health no two weeks in hand back no holiday pay no overtime correctly payed missing hrswhrn confrontated they were right although I kept a check on them I will be seeing help for this there not getting away with this
Pros
None
Cons
None
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1.0
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Shouls have got pay rise from 1st april.but never. Got it till 14th april so presuming they did this to all there employees.when i asked about it i was ignored.worst company i have had the pleasure to work for.the company seem to have a problem with paying their staff correctly
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They dont pay you properly and when you ask for the money to be paid as you worked for it and are owed it, takes them 2 months to sort out, if the management dont like you they will do all they can to push you out and threaten you with your job so if you want to work for these hope your face fits or you will be bullied out your job they do not order the products that is needed to do the job they are the worst company to ever work for stay clear save yourself alot if head ache
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My pay arrived a couple of days late from pay day and it wasn't even a tenth of what I should have been paid, £100 for over 90 hours of work.
Haven't received my clock-in number, uniform, or full pay.


It's a hassle to work for these people as on top of all this they will throw you under the bus if anyone complains; for example I was told to start and finish at a set time and I did so only for a Manager at the store to claim I left early.

It turns out that I was told the incorrect times and, even after I explained this and showed them the times that the person in charge of me wrote down, I was still admonished.
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4.0
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Nic took over from mitie a few MTHS ago .a bit slow on getting what you need to work with but othere than that I enjoy my job . cleaning at the co op
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working with alcoholics and other similar does not pay the flour a problem on time. they like the problem. holiday problem is still adding something to your duties, super vaisor is always hung over and doing nothing .. nightmare no more such people
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I worked for this company a few years ago and yes I had a conviction but I told the management at interview and they said it's not a problem.

I was given ba number of jobs sometimes working 7 days a week and then one day a customer came in and told the STORE manager and told them what I had done in the past, and I was removed from my work place by the store manager and got a call saying they letting me go as I never said about my conviction (Which I did by law) so yes avoid as they are very judge mental and don't care about staff at all and pay is very low and management call you everytime and if you don't speak to them when it's your day off they swear at you the next day at your work place.
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5.0
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Good to work for they are very patient with you to had no problems with them and payments are on time they are a brilliant company to work for to recommended
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Official response from NIC Services Group
5 May 2020
Thank you for taking the time out of your ay to leave such a positive comment. Its great to hear such nice words
1.0
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Been with them a year and a half air management never seen unless something goes terribly wrong sometimes don't get paid right and never get anything extra for working bank holidays including New year's day and since this cov 19been going on haven't got one pence more while where I work in a shop there employee's are getting alsorts absolute joke in the worse possible sence
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Official response from NIC Services Group
24 April 2020
Thank you for leaving this review, have you escalated this complaint to your line manager ? or to the support office? or our payroll team ? we would be happy to discuss all of your comments if you call our office on 01132 310210.
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Overall rating
1.8
Based on 219 reviews
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Ratings by category
1.9
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1.8
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1.8
Job Security/Advancement
1.7
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1.9
Culture