Working at executive level in the NHS can be very challenging. Events change quickly and the need for a calm, professional manner is essential to react seamlessly in view of the Executive Team. The hardest part of the job is the endless cuts in funding, often resulting in shortages of staff and increased hours of working with no financial compensation. However, the rewarding part of the job is the “making a difference” to colleagues, staff, patients, carers and the community. As a result my team-working and coaching/mentoring skills have improved during the short time I have worked here, as well as having been given the opportunity to extend my knowledge of Human Resource Management and underpin this by gaining a Level 5 CIPD qualification.