NHS BLOOD AND TRANSPLANT Employee Review
Hard work especially introducing any organisational or work changes
Same old problem of remote management who reorganise without and idea of the effects on the ground. Example 1: Appointments system for donors introduced. Did NOT work and resulted in MASSIVE delays and complaints from donors. Example 2: Remote Complaints Management 'trying' to use standard procedures. Over bureaucratic. Complaints should initially be handled locally! Example 3: Three teams at Exeter, Taunton and North Devon were ALL allowed to develop their own working practices. Example 4: Remote overall management who did not allow local manager autonomy. Having said all that I did enjoy the job and the many challenges it gave me. Also some amazing, dedicated staff!
Ratings by category
Receiving and delivering orders for blood from other hospitals, preparing donated blood to be delivered by scanning it through laboratory processes and then packing it up to be sent out by drivers to designated hospitals. Collecting blood samples, labelling them correctly following the quality control standard, using computer programming for the processes and data base. Using and maintain laboratory equipment. E.g. sterile connection devices, heat sealers and laminar flow cabinets.