A typical day in work will see between 80 and 135 donors.
With all jobs that are public facing, you can get annoyed and irritable people, but I don't think you'd ever get around that factor in life. However, most are 100% lovely, and are genuinely there to do a good deed, which always makes the job worthwhile
Some of the stories that you hear are truly heartbreaking/heartwarming and everything in between.
Like all sectors oh the NHS, we also feel the pressures of the cuts - with more appointment slots and less staff it can start to feel like a conveyor belt of blood bags and faces, but if you push past this, the staff and donors really do make it a great place to work.
Now with the change of salary, the starting rate is much better (just over £18800 - compared to the £16600 when I started).
As most people know who have working from an admin side, there is always more than is happening behind the scenes.
Managing the platelets demand is an on going tasks which will require energy an attention - it is not out of the ordinary when a call from above says that we can nationally run out in a few days and we desperately need to build stocks.
If you don't like speaking to strangers on the phone and asking (aka playfully begging) them to come in a short notice, then unfortunately this isn't the job for you.