Payroll Officer (Former Employee) – Halifax – 15 January 2019
Working for NGA was an up hill struggle every day. Worked there for just over three years, every 3 months I got more responsibility to my current work loaded. And no thanks from management, oh yes I got 0.25% pay rise in my there years there. Every time you get up, even for a drink of water, senior management are asking what you are doing. If you are two minutes late, you get called into the office, even if you have worked 10 hours over that week unpaid. If you part of a BME group, good luck, as NGA culture is there to point you out at the bottom of the food chain. My advice is not to work here and avoid it like the plague
Payroll (Current Employee) – Peterborough – 16 October 2018
As a new starter you are placed with an existing employee until you have all of your accesses. After this you are given a payroll, expected to know everything and are penalised if you do not and make any sort of mistake.
Management are all part time as are most of the senior administrators and team leaders so there is little to no support. You are then ridiculed if you have too much work and things are pushed to the wayside.
This company is very much a "if your face fits" kind of place, if management like you then you can get away with doing the bare minimum and even get promotions. However, if you aren't one if their favourites then you won't get any recognition for working yourself into the ground going above and beyond for the customers and the company.
The people that you work with in the teams are great, they make the time spent there bearable. The hours you work can be flexible if needed.
Free parking, 3 food vans a day & an ice cream van in the summer, colleagues
-No training for new starters, you are left to sit with a current employee until you get access to your own computer, (which can take weeks) when you finally do you will then be passed the same amount of work as an experienced team member and be expected to know what you are doing. - No progression for HR at all it is mostly payroll accounts. - Very little policy/advising as stated in job descriptions,as a senior admin you are mostly doing dull data entry for most of your day. - Management are the most unprofessional/hypocritical people you will ever meet. They have no clue how to get the best out of their employees and lack basic management skills ie communication,ownership of tasks and motivation of staff.
To summarise if you are looking for something local but are prepared to spend 95% of your day clock watching apply here!
Poor management, dull job role and no real progression
HR Administrator (Former Employee) – Halifax, West Yorkshire – 3 December 2018
Worked for this company for many years and I can truly say it is a most horrible place to work. The atmosphere sucks the life out of you. Management team is over overbearing and they always looking over your shoulder. You have to ask permission to go and use the facilities. If you are truly desperate this is the only reason why you would work here.
Payroll Officer (Former Employee) – Halifax, West Yorkshire – 29 November 2018
Do not work here Poor management Have to put your hand up to make a cup of tea. If you BEM group good luck! If you are one minute late, you will be called up to the managers offices, even if you finish 1 hour late that day.
This company is one of the worst companies I have ever worked for. I turned up on my first day and sat with someone for 1 hour (after them rushing around trying to find someone who could be bothered to show me what to do) and was then left to it. The managers are extremely unprofessional and do not speak to you directly about any issues they have with you they speak to everyone else in the office and spread gossip when they actually bother to turn up. You are thrown in the deep end with no training and then blamed when do you do not know how to carry out your role. The best part about working here was working with the brilliant hard working people on my team.
The Halifax office is a large open-plan office with a great view of the local hills with friendly and professional staff.
Since joining NGA in July 2013, I have been promoted and can have a direct impact on my career path through the appraisal process with my manager. I'm well supported in my current role by the rest of the team/management and hard-work and effort is always recognised.
Application Support Analyst (Current Employee) – Peterborough, Cambridgeshire – 19 July 2017
One of the best UK HRO service providers around. Delivering outsourced services for HR, Recruitment and Payroll Services built upon NGA's own IP through the Resourcelink SaaS solution. Good people, great knowledge community and continual progressive change. Excellent career opportunities.
Due to being software and services, there's always need for change, so it never stops moving.
NGA appears to completely lack any kind of vision or strategy for software, which is particularly frustrating in product development.
Working at NGA can be pretty stressful. The work is disorganized, staff do not take responsibility for their mistakes, rather they play the blame game instead of trying to better each other and help their colleagues to improve themselves. The workload is high & intense. Background checks can involve chasing educational references, employment, gaps, as well as financial & criminal checks. NGA have their own software programmes which you will have to learn, however it is pretty straightforward. It can be challenging trying to get in touch with referees, the applicant or even the client at times. You do gain varied types of experience working with NGA, whether it's admin or interpersonal skills.