NGA Human Resources Employee Reviews

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1.0
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Extremly Bad place to work
Payroll Officer (Former Employee) –  Halifax15 January 2019
Working for NGA was an up hill struggle every day. Worked there for just over three years, every 3 months I got more responsibility to my current work loaded. And no thanks from management, oh yes I got 0.25% pay rise in my there years there. Every time you get up, even for a drink of water, senior management are asking what you are doing. If you are two minutes late, you get called into the office, even if you have worked 10 hours over that week unpaid. If you part of a BME group, good luck, as NGA culture is there to point you out at the bottom of the food chain. My advice is not to work here and avoid it like the plague
Pros
tap water
Cons
too many too list
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2.0
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Dont bother
Payroll (Current Employee) –  Peterborough16 October 2018
As a new starter you are placed with an existing employee until you have all of your accesses. After this you are given a payroll, expected to know everything and are penalised if you do not and make any sort of mistake.

Management are all part time as are most of the senior administrators and team leaders so there is little to no support. You are then ridiculed if you have too much work and things are pushed to the wayside.

This company is very much a "if your face fits" kind of place, if management like you then you can get away with doing the bare minimum and even get promotions. However, if you aren't one if their favourites then you won't get any recognition for working yourself into the ground going above and beyond for the customers and the company.

The people that you work with in the teams are great, they make the time spent there bearable. The hours you work can be flexible if needed.
Pros
Free parking, 3 food vans a day & an ice cream van in the summer, colleagues
Cons
Many
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Work for this company to see how NOT to manage employees!
Senior HR Administrator (Former Employee) –  Birminghham26 September 2018
-No training for new starters, you are left to sit with a current employee until you get access to your own computer, (which can take weeks) when you finally do you will then be passed the same amount of work as an experienced team member and be expected to know what you are doing.
- No progression for HR at all it is mostly payroll accounts.
- Very little policy/advising as stated in job descriptions,as a senior admin you are mostly doing dull data entry for most of your day.
- Management are the most unprofessional/hypocritical people you will ever meet. They have no clue how to get the best out of their employees and lack basic management skills ie communication,ownership of tasks and motivation of staff.

To summarise if you are looking for something local but are prepared to spend 95% of your day clock watching apply here!
Pros
Location
Cons
Poor management, dull job role and no real progression
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1.0
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HR Advisor
HR Administrator (Former Employee) –  Halifax, West Yorkshire3 December 2018
Worked for this company for many years and I can truly say it is a most horrible place to work. The atmosphere sucks the life out of you. Management team is over overbearing and they always looking over your shoulder. You have to ask permission to go and use the facilities. If you are truly desperate this is the only reason why you would work here.
Pros
None
Cons
Too many to list.
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Do not work here
Payroll Officer (Former Employee) –  Halifax, West Yorkshire29 November 2018
Do not work here
Poor management
Have to put your hand up to make a cup of tea.
If you BEM group good luck!
If you are one minute late, you will be called up to the managers offices, even if you finish 1 hour late that day.
Pros
None
Cons
Do not work here
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3.0
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Ok place to work
HR Assistant (Current Employee) –  Birmingham, West Midlands23 October 2018
It is an ok place to work. It is a good atmosphere and team members are nice. Downside is that at the moment there isn't much opportunity for progression.
Pros
nice staff
Cons
salary
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3.0
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challenging and fun
sales (Former Employee) –  Peterborough, Cambridgeshire14 March 2018
productive environment
good company culture
ok support environment
good benefits programme
strong team ethic
good work life balance
good out of office clubs
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Worst company in the west midlands
HR Administrator (Former Employee) –  Birmingham, West Midlands3 August 2018
Do not work for this company , they don't look after their staffs and the policy and rules only applies to certain staffs .

You have to be the Manager's favourite, so you get away with everything while the rest work like slaves. .
Pros
Coffee machine that is always broken
Cons
No support to it staffs
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4.0
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Good overall Experience
Test Analyst (Former Employee) –  London1 February 2018
Learned how to overcome pressure situations and manage them in efficiently.Management went about their business calmly and was always in control of the things they did.Workplace culture was very good
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Worst company ever
HR Administrator (Former Employee) –  Peterborough, Cambridgeshire14 April 2018
This company is one of the worst companies I have ever worked for. I turned up on my first day and sat with someone for 1 hour (after them rushing around trying to find someone who could be bothered to show me what to do) and was then left to it. The managers are extremely unprofessional and do not speak to you directly about any issues they have with you they speak to everyone else in the office and spread gossip when they actually bother to turn up. You are thrown in the deep end with no training and then blamed when do you do not know how to carry out your role. The best part about working here was working with the brilliant hard working people on my team.
Pros
The employees
Cons
Everything else
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4.0
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In the middle of the road
Senior Human Resources Administrator (Former Employee) –  Birmingham, West Midlands8 May 2018
My 1st HR job, the team is what made my time here. The culture of the organisation is uplifting as they do give recognition and get involved in competitions across teams also.
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A horrible oppressive environment
Payroll Administrator Temp (Former Employee) –  Peterborough, Cambridgeshire7 April 2018
Cliquey and incompetent management who blame barely trained employees for their shortcomings.
Rude and oppressive do not respect their employees.
Literally NO structured training!
Pros
None
Cons
Oppressive and stark you are just a number. No basic amenities or even a canteen.
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2.0
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A poor company
Implementation Consultant (Current Employee) –  Hemel Hempstead, Hertfordshire26 June 2017
Upsides flexible working probably the only thing to have kept many people here.

Flexible benefits pretty much a joke considering we are a HR company

Never have the tools to do your job the culture actively encourages the use of freeware wherever possible.

Absolutely no career progression, salaries below par and the expectation for you to take on more work without any extra compensation
Pros
flexible working
Cons
Everything else
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2.0
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A disaster waiting to happen.
HR Administrator (Former Employee) –  Birmingham22 August 2016
Clients are regularly lied to and have information witheld from them.

L&D is appalling.

No communication.

Your job could be offshored in an instant.

Very low morale in the centre.

You will constantly move desks.

Cost savings over long term employee/client retention.

Overall, even though NGA offers competitive salaries, generous annual leave allowance and has nice surroundings to work in, the company is not one I would recommend seeking employment with.
Pros
Decent salary, annual leave, work/life balance.
Cons
Management, company culture.
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4.0
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Productive
Payroll Administrator (Current Employee) –  Halifax, West Yorkshire12 July 2018
Travel to the workplace is very easy, busy periods, payroll orientated, good team, everyone gets on. Easy commute, teamwork, great atmosphere, good parking facilities
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4.0
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The Company is a great to work for, lots of benefits
HR Administrator (Current Employee) –  Halifax16 December 2017
The Company is a great to work for, lots of benefits and is situated in a central location.

The hours are 8.30 am - 5.00 pm or 9.00 am - 5.30 pm with an hour for lunch.
Pros
Office base ideal location
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5.0
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Great Place to Work
Talent Acquisition Specialist (Current Employee) –  Halifax16 March 2015
The Halifax office is a large open-plan office with a great view of the local hills with friendly and professional staff.

Since joining NGA in July 2013, I have been promoted and can have a direct impact on my career path through the appraisal process with my manager. I'm well supported in my current role by the rest of the team/management and hard-work and effort is always recognised.
Cons
No free parking.
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3.0
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Northgate HR
Application Support Analyst (Current Employee) –  Peterborough, Cambridgeshire19 July 2017
One of the best UK HRO service providers around. Delivering outsourced services for HR, Recruitment and Payroll Services built upon NGA's own IP through the Resourcelink SaaS solution. Good people, great knowledge community and continual progressive change. Excellent career opportunities.
Pros
Due to being software and services, there's always need for change, so it never stops moving.
Cons
NGA appears to completely lack any kind of vision or strategy for software, which is particularly frustrating in product development.
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2.0
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Challenging, not always the good kind
Referencing Advisor (Former Employee) –  Peterborough, Cambridgeshire24 October 2017
Working at NGA can be pretty stressful. The work is disorganized, staff do not take responsibility for their mistakes, rather they play the blame game instead of trying to better each other and help their colleagues to improve themselves. The workload is high & intense. Background checks can involve chasing educational references, employment, gaps, as well as financial & criminal checks. NGA have their own software programmes which you will have to learn, however it is pretty straightforward. It can be challenging trying to get in touch with referees, the applicant or even the client at times. You do gain varied types of experience working with NGA, whether it's admin or interpersonal skills.
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Disorganised
HR Team Leader (Current Employee) –  Birmingham13 November 2016
As above - NGA lacks organisation in middle management. This is because there is too heavy a workload for middle management to manage their team and satisfy the needs of the client.

The positives are that NGA offers career progression due to the sheer size of the company.
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Overall rating

3.6
Based on 218 reviews
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3.7Work/Life Balance
3.2Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.6Culture

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