Operations support centre co-ordinator in Secure section within one wing and floor
No formal training, on the job training, involved and confusing
Lovely work environment, inexperienced management, would have preferred further training and understanding of the role and confirmation of doing the right thing rather than "here you go - see how you get on with this - follwed by nope thats not right, try again" - I always found it frustrating.
Found the staff there like cardboard cut-outs of their real selves
Receptionist / Document controller in Coventry
NG Bailey receptionist/document controller
I loved every minute working here I was supported by colleagues and managers.Excellent company benefits great salary. I enjoyed the work and was appreciated for my contribution I would still be there but the company had to make me redundant due to end of contract and covid 19.I was given support to help find work I can't reccommend them enough.
Managed Services Engineer in North East
Will not back you up
Supervisor was top notch , team looked after each other and absolutely cracking team but Higher management will not back you up and will favour the client over you any day because they are scared to stand up to them.
Sales Assistant in London, Greater London
They say they are a family and care about their people and their mental health and wellbeing.. well they don't care as long as you are working. If you have personnal issues, or have a child then you are an inconvenience to them and they will out you without a second thought.
Good to start, one of the worst places to work near the end
First off, before I begin the negatives, can I just say that NG Bailey was a great place to work at the start. Management was great and always pushed you towards achieving more, always had a laugh in the office with fellow teammates and was an overall enjoyable experience. We worked within the in-house IT Team supporting members of staff in office and on site.
However, once they made our manager go onto furlough and our old team leader was laid off, we were given a new manager and team leader who did an absolute poor job at supporting the team. They only cared about their main team that they normally support, not us. We would be given stupidly impossible targets and when we worked our hats off to achieve it, we would get no thanks for any of the work we did. In fact, the only thanks we did get was a big "bugger off, we're making all the vital people redundant". This was a major factor for the non existing morale.
Oh and thanks to our manager for doing all he could to save our team from getting the chop (not, please sense my sarcasm)
My main problem was the fact that one of our members of staff stated that they were feeling stressed and may need time off to calm down. When the team leader told the manager this, we were scolded for it. Completly unacceptable.
Also, another thing to add was one of the contractors who was working within our team was so rude that when we approached them to help them solve a problem, they'd either ignore us or completly lose their temper with us. Again, when we approached management about this, NOTHING WAS DONE. EVERYTIME WE COMPLAINED, NOTHING WAS DONE!!!!
Before the wave of redundancies, I was already looking for a new job. I was actually glad to be made redundant. The new management and zero appreciation for our team helping the company work during uncertain times of COVID-19 just shows how little NG Bailey care about their staff.
Please proceed with caution if you're considering a job here.
**Again, please allow me to reiterate that the initial manager and team leader from when i first started in 2019 were fantastic and i'd highly recommend them!**