Very well organised, amazing training scheme to help you learn everything, pay rise when you've complete training and many more chances to get more money such as the secret shopper. Also rewarded with gift cards, get uniform allowance and discount.
Great pay, discounts and schemes to earn more and progress
Lacks hours after Christmas, typically hard to get into a Next store
I enjoyed my 3 years at next which started as a one year apprenticeship with them. I progressed to a Team Coach and was in charge of training new starters, my main responsibility was to take care of the shoes and accessories department on kids which I loved!
Sales Assistant (Former Employee) – Berwick-Upon-Tweed – 2 January 2018
A typical day at work would include keeping the store tidy and free of any hazards, doing regular health and safety checks, interacting with customers, working the tills and keeping stock up to date and fresh.
Delivery Assistant (Current Employee) – Solihull, West Midlands – 31 December 2017
Decent job for those who want part time work due to study or other commitments, definitely not a place for a career or progression, unprofessional management and poor staff attitude has lead to non-existent staff morale and high staff turnover. Company too concerned about cost reduction that staff well being.
Part Time Christmas Sales Member (Former Employee) – St Helens, Merseyside – 28 December 2017
The Workplace is extremely professional and productive, however it can be very boring as you are repeating the same task over and over, often you're just trying to look busy as there is nothing else to do.
I worked in market place and honestly it was the best experience. All the staff members were friendly and easy to work with. The manager was the sweetest. The job is not even that hard and the payment is very good.
Poor, demotivating, unprofessional working environment
Sales Co-ordinator (Current Employee) – Liverpool 344 – 27 December 2017
Progressively getting harder to work at Next, far too many staff cuts resulting in greater work load in return for a very basic wage and questionable bonuses. Majority of managers are hard working and pleasant, but their is definitely favouritism at Next and sexism towards males in the workplace which I find greatly demotivating. Unfortunately the only positive is the staff otherwise it really has become a harsh and unpleasant place to work in.
Floor staff are hardworking and generally great human beings. Discount is ok.
Uncertain contracts leading to stress of Living costs. Bonus structure
No proper training at all. Staff were very pretentious Management were so incompetent that they even can't sort the shift rota correctly. In fact, I only knew about the changes to my shifts after six days of working there and it was completely disgraceful that it took them so long to fix this problem.
-bonuses are in every pay month! -great staff -I've not been a fan of the organisation skills within the company, it seemed quite unprofessional to me, I lost my contract from my permanent store, when I transferred to another one for a few months, because they had 'overstaffed' -I loved my colleagues there
good place to work, if you dont mind working around the holidays
Apprentice (Former Employee) – Bluewater, Kent – 24 December 2017
a typical day could include a variety of jobs within your shift such as till service, fitting room service, shop floor replenishment (or tidying), picking stock if a busy time, dealing with customer deliveries and putting store deliveries into the right places. Depending on how big the store is you could work on either just one department or share responsibilities of each department with your colleagues (meaning you could be on womenswear for 3 hours and menswear for 2 etc.)
Workload and pay are not met. Poor management. Hard to progress
Coordinator (Current Employee) – London, Greater London – 23 December 2017
Hard to progress esp if you work in small store unless willing to be transfered to a bigger store when vacancies become available. The payrise is a joke, meaning it doesnt happen unless goverment says so. Management team is a fault finder, so quick to criticise but slow to praise ( close to never) Not recommended.
Customer Service Advisor (Current Employee) – Leicester, Leicestershire – 15 December 2017
They say it's not a call centre and majority of customers are lovely on the phone, but it's a lie it is a call centre and you have to take the brunt of each complaint and try your best to solve it. It's impossible to get a manager to call a customer as they always want you to deal with complaint even though the customers are shouting and livid with Next.