Lots of favouritism, with longer serving staff. Rude, bad mannered staff in the office, who have never been out and experienced real life driving, traffic conditions. Talk amongst themselves in thier own language. Talk to staff as if they are children. Lack of respect, no people skills, high expectations. Expect miracles. Too many pointless rules.
Similar to a concentration camp I would imagine. Gate security staff are jobsworths, who treat you like a criminal, pointless van search, when you get back from driving! As if you Nick something and stash it in the van, that you park up and leave there!