I worked at next in my gap year before heading off to university. It was ok for a job that I knew was going to be temporary but I wouldn't have wanted to work there longer than I did. In the amount of time I worked there, almost all the sales consultants left which gives me the idea that it's not a long term job for most people. Some of the managers were lovely but equally some were awful if you didn't happen to be their favourite employee. Shifts were also occasionally given very last minute meaning that planning any social events in advance was nearly impossible. Customers were sometimes very rude but I guess that comes with any retail job. Sales day was awful to work, especially on boxing day. Overall, it was ok but certainly wasn't my ideal job
Seeing shifts online, picking up extra shifts was very easy, reasonably easy job, some of the staff were lovely
Pay wasn't great, favouritism with some managers, working at 4am/5am on sales day, working boxing day and Christmas eve, poor work/life balance
Sales Consultant (Current Employee) – Leeds – 6 August 2018
- Near minimum wage - Rarely get any appreciation from management for a job well done, yet they are always encouraging you to improve - Flexible with shifts - it is easy to sell a shift online to another colleague or pick up extra shifts - Very demanding place to work during peak trade (sale periods) and there is usually no leeway with doing extra shifts with unsociable hours during this time
Sales Consultant (Former Employee) – Essex – 1 August 2018
I loved my time at next due to the team of people I worked with. As a company, and I speak only for the store I worked at over four years. I was overworked and underpaid. I worked more than expected of me and consistently put in overtime, covering shifts on every department at a moments notice. I pushed for every bit of training and experience I could get my hands on and made it clear I was wanting to progress to management.
It is such a shame because I was ready to put my career into next. I had the highest iChain sales in the area and I was consistently top on the sales reports.
I really loved my job, it's just such a shame the company didn't support me the same way I supported them.
Sales Consultant (Former Employee) – Leicester – 23 July 2018
Christmas time is very festive in store, makes for a fun workplace with employee mortal teaming building competitions.
No official uniform but smart dress is required, shoes no trainers or jeans.
Work duties can be slow or non-existent at quieter times so the main tasks are to ensure all clothes hangers are facing the right way and general tidying. This can make the job boring if you prefer a consistent workload.
Overall nice professional company to work for, with competitive hourly rates and great benefits including staff discount.
Competitive wages and great benefits
Permanent contracts are limited and not regularly available
SALES CONSULTANT (Former Employee) – Birmingham – 16 July 2018
A typical day would vary depending on what role you were given. Normally you would ensure the shop floor was safe for the customers and clothing items were replenished for the day ahead. You would process customer deliveries. Hardest part of job was during sale season, alot of work. Most enjoyable was meeting new people daily.
Great place to work part-time during studies, limited progression in smaller stores
Sales Consultant (Former Employee) – Bournemouth – 9 July 2018
Next is a fantastic company to work for if you are looking for something part-time due to other commitments or if you're starting out your career and looking for a first job. The workplace culture is, in my experience, a great reason to work for Next. It's never too stressful as a junior member of staff and there are a a few good perks to working there, particularly the uniform allowance. I would definitely recommend working for Next if you are in full time education, as they often have many part-time contracts on offer and are quite flexible with hours.
Great uniform allowance, 25% discount on all clothes and furniture, friendly staff, awesome Christmas parties
Low pay, little chance of over time, difficult to advance as a long-term career
Sales Consultant (Former Employee) – Bletchley – 3 July 2018
The day is busy and there is always stuff to do. Management are there to help when you need. Sometimes the rush of customers can be overwhelming especially at Christmas. But I learned to work faster and independently.
Very much a positive work environment which helped me learn independently but also provide assistance when needed. Allowed me to work in all aspects of the store including stock room. Very friendly atmosphere.
Sales Consultant (Former Employee) – Bristol – 10 June 2018
Working at next has gained me some fantastic friends whom i take with onto my next job. Working for next has been challenging at the best of times, they do not understand or consider availability when putting you in for shifts- they also apparently 'forget' you've ever told them. They don't seem to understand the concept of part time staff nor respect how others want to move up the ranks. As a company next are not good to work for, the money is low, for what is expected they should pay for uniform and make things easier for their staff.
Nice group of employees and the managers were nice Sometimes the job was a little boring if the shop was not busy Lunch break was short. I learnt how to deal with difficult customers. Working during the boxing day sales was a great experience as developed certain skills further such as management, working under pressure, communication, teamwork and others
Sales Consultant (Current Employee) – Sydenham – 30 May 2018
Next is a really great company to work for. The structure and management of the company enables you to feel like you're part of a team; there is always the opportunity to work in other areas such as stockroom as well as additional development and training.
Good place to work but with little room to advance
Sales Consultant (Former Employee) – Chichester, West Sussex – 25 May 2018
Work on the daily basis went well and all staff members were nice. However, everything was very unorganised when it cam got emerging two stores together. We didn't know if we were suppose to be looking for other jobs or if our own ones were secure. They have a great scheme to get there previous employees back if they were to apply. Since I left I have learnt of more benefits which have come into play, including bonuses if you encourage people to shop online. Much like another retail job the work is very much the same and unless someone leaves there isn't much room for advancements. Sales periods were stressful with the amount of customers and the mess they made but when the other staff member work well together it runs very smoothly.