Great place to gain new experiences in! Perfect for a first job especially for students as it can be flexible.
Management are very organised and make sure all staff are up to date with the changes within the store.
I was able to develop my communications skills as well gained various new skills whilst working at Next, for example I had gained; banking skills (whilst working on tills), problem solving skills (dealing with customer complaints or needs), customer service skills (communicating with customers), Team working skills (being able to bring ideas forward amongst colleagues and Managers), time management (arriving to work on time) and lastly I was able to gain leadership skills (making sure everyone feels comfortable and supporting others in bringing ideas forward with confidence).
The hardest part of the job is facing different types of customers, for example difficult customers. However, I was able to learn ways in which I am able to make sure the customer is satisfied with their experience whilst purchasing a product and is always leaving the store happy with the needs I am able to assist them with.
As well as dealing with difficult customers can be the hardest part of the job, it had also been the most enjoyable part of the job to meet new faces everyday and being able to help others has always kept me positive!