WEB DEVELOPER (Former Employee) – Leicester – 12 September 2018
Placed in the operational dev team the typical day consisted of liaising with different stakeholders and managing expectations of the business as our work within the team was very fast paced and needed to be delivered correct and within time.
Sales Consultant (Former Employee) – Leicester – 23 July 2018
Christmas time is very festive in store, makes for a fun workplace with employee mortal teaming building competitions.
No official uniform but smart dress is required, shoes no trainers or jeans.
Work duties can be slow or non-existent at quieter times so the main tasks are to ensure all clothes hangers are facing the right way and general tidying. This can make the job boring if you prefer a consistent workload.
Overall nice professional company to work for, with competitive hourly rates and great benefits including staff discount.
Competitive wages and great benefits
Permanent contracts are limited and not regularly available
Sales Assistant (Former Employee) – Leicester – 23 May 2018
Next was a great place to gain experience on retail because the staff were so enjoyable to work around and they are very welcoming and polite. I also enjoyed my time there because it gave me the knowledge I need for future jobs in a very informative manner.
Trainee Buyer (Current Employee) – Leicester – 28 February 2018
A great company to work for with excellent benefits. Management style varies depending upon the division worked in. The most enjoyable part of the role is being able to take on lots of responsibility for your own product development.
Senior International Advisor (Former Employee) – Leicester – 26 January 2018
Room to progress but can be strict on policies depending on which department you work in. Miss the people more to be honest but never stay in one place for to long and never be afraid to explore other opportunities in the business.
Customer Service Advisor (Current Employee) – Leicester, Leicestershire – 15 December 2017
They say it's not a call centre and majority of customers are lovely on the phone, but it's a lie it is a call centre and you have to take the brunt of each complaint and try your best to solve it. It's impossible to get a manager to call a customer as they always want you to deal with complaint even though the customers are shouting and livid with Next.
Next is an excellent company to work for who offer a high standard of training and there are many benefits such as next shares , the staff shop and 25% staff discount. I have learnt how to deal with customers and deliver high standard customer service.
On a typical day, it is usually quite busy, but the senior management team are always on hand if you need any help. I started working for next when I was only 16 years old, so I have really grown up there and seen a difference in myself; I have become more confident in the way I carry myself and that is all because the management and other members of staff really believed in me.
Department Manager (Former Employee) – Leicester – 22 April 2017
I was at Next for 6 years. I loved the team I worked for however the management culture was horrendous. I was a sales manager for the High Cross Store. The senior store management managed the rest of the management through fear of performance management constantly by setting unrealistic targets and deadlines. When performance manage no coaching was given to support and follow up review was never actioned so whole process was void which was stressful. Store manager publically gave me negative feedback in front of team and customer. Expected to work through breaks and till 3am on sale eve despite only being paid till 12am so practically work below minimum wage on occasions. During family crisis (parent having a major stroke) no personal leave or adjustments offered or willing to agree and not believed the event took place.
Retail and Stockroom Assistant (Former Employee) – Leicester – 20 March 2017
During my time at Next, the staff make you feel so welcome and is a great company to work for! The benefits are also good 25% for you and immediate family! Couldn't ask for a better retail company/business to be a part of. Look after you very well and there's many benefits that come with working at NEXT PLC and has many different possibilities to adventure out into.
over worked and under paid , i initially enjoyed my time at next but soon became frustrated and angry with how i was being treated. expected to work over my contracted hours on a regular basis and not get paid for them. They even had the audacity to doc 15 minutes pay if you were 1 second late to clock in for your shift what they didn't take in to account was the extra 15 minutes you spend at the end of every shift tiding up and cashing tills .