NewLaw Solicitors Employee Reviews for Case Manager

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4.0
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Great graduate job
Case Manager (Current Employee) –  Cardiff City Centre, Cardiff1 August 2019
Work life balance here is good. The people are great and really make the job. Independence from day one to run your own cases with as little or as much guidance as you feel is necessary. Caseloads are high but it’s a fast paced, target driven role so that’s to be expected. Salaries have just been overhauled to ensure they’re competitive with other firms and the benefits scheme is constantly under review.
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3.0
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Good stepping stone but not the best!
Case Manager (Current Employee) –  Cardiff, Cardiff24 February 2019
It has been great because you get really hands on experience with drafting legal documents, managing your own case load. However, that also comes with its disadvantage. You have about 300 cases and unrealistic targets to reach, and management are also breathing down your neck for the targets.

The salary is ridiculous compared to the amount of work and effort we actually put in. If the pay was more, it would motivate a lot more people to stay but unfortunately there is a high staff turnover and the employees who still work there will be left to pick up the pieces after an employee leaves.

Young working environment, everyone is friendly and super nice. Its a good place to start your legal career. Use it as a stepping stone, it is not place you can stay for long.
Pros
Lots of incentives, and competitions where you can win things and the people who work there
Cons
Overloaded with work, pay, and the high staff turnover.
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1.0
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Dont do it
Case Manager (Former Employee) –  Cardiff, Cardiff12 September 2018
Terrible place to work. Management is awful and team leaders even worse. Turn around of staff is ridiculous. No incentives, no positive feedback only negative, bad salary. Sickness is not recorded properly and good hardworking staff taken for granted. Managers unapproacable and the way some team leaders speak to their staff is awful. Would never recommend this as a work place for a human.
Pros
Leaving
Cons
Not enough time
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3.0
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Nice Colleagues
Case Manager (Current Employee) –  Cardiff, Cardiff5 February 2017
Great people to work with however you do not feel your efforts are rewarded appropriately. Very welcoming and open to employ those who are at the start of the career. High case load and unobtainable bonuses. I feel the company should do more to retain staff and increase staff retention. Too much focus on profits and not enough done to ensure the staff are enjoying their working experience.
Pros
nice people to work with, welcome those starting their legal career
Cons
low salary, unobtainable bonuses
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Overall rating

2.8
Based on 27 reviews
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3.3Work/Life Balance
2.6Salary/Benefits
2.7Job Security/Advancement
2.7Management
2.8Culture

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