Operations Manager (Former Employee) – Nottingham – 23 January 2018
NewLook have huge focuses on their people and customer, and you don't get this within many retailers. They put their people and customer at the heart of what they do and are constantly looking for new ideas to better everyone's experience.
New Look Sales Assistant (Former Employee) – High Wycombe – 19 January 2018
My time at New Look may have only lasted a month, but in that month I learnt not only the horrors of working for a corrupt company but also that having 5 managers running a store doesn't mean it will run smoothly. Especially since the managers themselves were the main issue.
In my most honest opinion I would steer clear of working for New Look especially the one in High Wycombe until the manager sort themselves out at least.
Sales Assistant (Former Employee) – Manchester, Greater Manchester – 18 January 2018
Management were rude, rearranged shifts without informing or asking people, and would deliberately call during days off, sick days, or ask you to come in outside of your availability (despite being a student with very strict availability). Most of the staff, the training and the culture of the work place was fun and helpful, but senior members of staff were often condescending and rude
50% off for staff
The management team made it feel impossible to enjoy working there
Working at New Look was great as the staff were all friendly and the hours were flexible. The pros of working there also meant that i received a staff card meaning i could get 50% off for myself and one other person. The management were lovely and even held small talks with every single employee to ask about our lives, how we are and if there is anything they can help with. Having only a 4 hour contract meant that in the school holidays i needed more hours however getting extra shifts was difficult unless they called me up just a few hours before the shift. Overall, New Look was a lovely place to work with really friendly staff.
Working in New Look can be rewarding, there are plenty of goals and targets to hit, but the downside is when you dont hit those goals. The people working there are usually lovely and friendly but the managers are less so. I think this could be due to the slow progression there, and some small favouritisms.
New Look is a productive workplace, things get done on time and the people are really friendly. Management is good as the manager knows all the policy's very well and our rights. I learned lots while working in New Look as it was my first proper job working in the retail industry. I enjoyed working there as the people were always willing to help you out when needed and always helped to boost your confidence in what you are doing within the job.
While the was always kept to a high standards of cleanliness, and the people were always good to work with, they're very strict about certain things, such as the fact, if you're on a Christmas Temp position and you can't get in due to transport difficulties, don't expect to be kept on afterwards.
As I said however, the people are great to work with and you can guarantee having a laugh and a joke with them.
Retail (Former Employee) – Southampton – 9 January 2018
Very enjoyable working at New Look because i was able to interact and communicate with members of staff as well as the customers in the shop. Also, the hours where flexible, which allowed me to have a social life and still make my deadlines for college which may have been due.
Care Assistant Residential support worker (Former Employee) – Stoke-on-Trent – 7 January 2018
Worked for an agency. Work was great, not scared of hard work and for 12 hours constantly on your feet but that suited me. Didn't appreciate getting taxi there though for 3am and some times being told go home as not enough work on. Wasn't explained to what to do just given the machines and told get to it, which yes was ok but then getting shouted at in polish because you were not aware of what you was doing. I am very competent and organised in every aspect of my life so i do learn really quickly. I loved the job it was the management team and the staff that let the warehouse down. All the Staff that was not on agency and was on contracts with New Look complained all the time which was not fair because i would of loved a permanent position despite the rudeness and attitude of some.
Warehouse Operative (Former Employee) – Stoke-on-Trent – 5 January 2018
Would start at 6am, clock on the machine, work on my work station which I would have being assigned too, carry out all my work duties, sorting and boxing into containers for store shipments. clock of at 6pm ready for the next 12 hour shift.
Retail Assistant (Former Employee) – Bexleyheath, Greater London – 3 January 2018
New look wasent the type of work place that I felt in my comfort zone in… it took over a lot of my social life as I was working long hours with no break then the same the next day, I never really had much time off.